Systems Engineer / It Support Technician

Computer Troubleshooters - Bunbury is hiring a new Systems Engineer / IT Support Technician to support our growing client base. This role will be based in our Bunbury offices and is not a Hybrid role.

This role is available full-time to either a Junior or Senior Systems Engineer, which is why there is such a large pay range. We are more interested in the personal qualities than the experience level.

We pride ourselves on offering the best service and support in the business, and have an array of large and complex clients to support throughout many business verticals. 

The job will involve consulting, quoting, implementing and supporting all general ICT enquiries from our varied contract client base. This will include becoming familiar with and managing software environments such as: Microsoft Server and Desktop operating systems, Microsoft 365 (Exchange, Entra ID, MFA, Office Applications, Sharepoint), Supporting applications, Medical Software (Best Practice), Cloud based VOIP, Managed security systems and many others. You will be reportable to the Managing Director, but encouraged to plan an execute your own days work.

You will need to possess all of these personal aptitudes:

• High level of intellect and diagnostic capabilities in both familiar and unfamiliar situations
• Cool and calm under pressure
• Team player who communicates well and shares information with the team as needed for the best client results
• Personable, reasonable and respectful
• A responsible, reliable, mature and accomplished adult
• Ability to multitask and complete all assigned jobs without further prompting
• Ability to seek help where you need it to ensure the client gets the best outcome
• Hard worker that prides themselves on always getting the job done well
• Natural initiative allowing you to resolve difficult situations with ease

As a Junior applicant, you will have some or all of the following:

• IT Qualification, such as Diploma of Information Technology
• Some experience in a similar role
• Current Australian Drivers License

As a Senior applicant, you will have all of the following:

• IT Qualification such as Diploma of Information Technology
• Proven track record of high-level personal delivery
• Extra-curricular qualification such as MCP, MCSE, CCNA etc
• At least 5 years experience as a Senior Support Technician or Systems Engineer
• Current Australian Drivers License

If you have been looking for a fast-paced rewarding work environment that pays the above average salary you deserve, then this may be the job for you.

Please apply attaching your detailed Resume and a cover letter explaining why you are the right person for this job.