It Support

Clicks IT Recruitment is currently working with a global organisation within the resources sector. They have one of the most recognisable brand names in the world.

The Role:

Our client is on the hunt for IT Support on a 12 Month contract basis to join one of their teams in Brisbane. This role will see you working on day-to-day IT Support tasks.

The Responsibilities:

• Hands-on hardware support such as: Setup/configure/troubleshoot, allocation & registery, training for new associates, and book and ship for repairs.
• Provide quality first point of contact for clients for ICT incidents and requests, applying client service standards to resolve or escalate clients service problems. Strong client service-delivery focus with good time management skills and sound written and oral communication skills.
• Actively participate in a responsive and effective problem resolution service that will minimise disruptions to and meet agreed performance targets for networked Information Systems and Associated Applications.
• Consult, negotiate, liaise and provide expert advice to staff at all levels regarding the operations of the Information Systems infrastructure and facilities.
• Contribute to the effective teamwork by developing an understanding of the roles and duties of other team members and work collaboratively to assist the team in delivering services to the Department.
• Analytical and problem-solving activities for the maintenance and support of a large and complex Windows network environment.

If you wish to apply for this position, please submit your resume by clicking the 'Apply Now' button. For further information please contact Monica Rodricks at Clicks IT Recruitment on +61 429 129 ***.

At Clicks we embrace diversity, inclusion and equal opportunity.

We provide reasonable adjustments, including alternate formats to the recruitment process for individuals with disability. If you require an adjustment to be made during the recruitment process, please call 1300 254 257 or email ***********@clicks.com.au

Apply Now

Jobseeker FAQs