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Form of workAbout Us
Teys Australia is an innovative Australian food business with home grown pride and global reach. Drawing on more than 70 years’ experience in the beef industry, our team of over 4,500 focus their energy and expertise on delivering value to our communities, customers, and consumers.
As one of the leading beef processors and exporters in Australia, we are a proud partner to over 7,000 Aussie beef producers and some of the largest names in fresh food retailing in the country. In a joint venture with Cargill, Teys Australia has retained its strong founding family connections and it is this rich heritage that drives our future.
Our Values: Humility, Integrity, Loyalty, Resilience, Trust & Cooperation
About the Role
Teys Australia has an exciting opportunity for a driven IT Technical Service Support to join our IT Service Desk team at our collaborative Group Support Services offices located in Eight Mile Plains, south of Brisbane in Queensland. This dynamic role is responsible for supporting first and second level requests from our users across the business.
Reporting to our IT Service Delivery Manager, the successful candidate will coordinate and participate in key process improvements, interacting with different areas within the organisation and delivering remote and on-site assistance to different stakeholders.
About You
It is essential that you have the following experience/skills:
- Bachelor’s Degree or higher in Computer Science, or related discipline
- ITIL certification
- Strong Knowledge of Microsoft Windows 10/11 and other Microsoft Products (Office suite & Office365 Administration, End point Management)
- Strong knowledge of ServiceNOW ITSM platform
- Microsoft Modern Desktop, with a strong understanding of Intune and autopilot
- Knowledge of Azure, Active Directory, Exchange on-premises and Exchange online.
- Strong interpersonal and communication skills with demonstrated capacity to explain simple procedures in writing or verbally.
- Strong problem-solving skills and ability to work under pressure.
Desirable:
- Understanding of the development and implementation of IT policies and procedures.
- Exposure to production/factory working environment and remote support.
- Experience working with project management team.
What’s in it for You
- Competitive salary
- Annual bonus opportunity
- Access to meat purchasing credit program
- Free Parking
- Salary packaging - electronic devices, novated car leasing, superannuation
- Injury/Illness salary continuance scheme
- Access to a range of corporate discounts
To Apply
If you are looking for an opportunity to work in a fast-paced, collaborative environment within a growing business offering excellent career development and opportunities, we encourage you to APPLY today.
For a confidential discussion about this role, please phone Luisa Hamze on (61) 0417 849 336.
We are connected socially so check us out at www.teysgroup.com.au or join us on https://www.facebook.com/TeysAustralia
