AddressAre you a dedicated professional with a passion for delivering exceptional customer service? Join the Evolve Psychology Group and embark on a fulfilling journey as an Office Administration Junior. We're seeking a dedicated individual to become an integral part of our team in a part-time capacity (15 hours per week), with potential for increased hours during periods of sick or annual leave. At Evolve, we offer competitive remuneration and a pro-rata five weeks of annual leave, with a week off during the festive season.
About Us:
Located in the bustling community of Vasse, Evolve Psychology Group is a leading private practice offering comprehensive psychological services to individuals of all ages, from children to families. Nestled in the vibrant South-West of Western Australia, we're close to Busselton, Dunsborough, and Margaret River. Our practice is renowned for its compassionate, client-centred approach and fosters a flexible, collaborative atmosphere among both clients and staff.
Key Functions:
As an Office Administration Junior at Evolve Psychology Group, you'll play a pivotal role in supporting our small team with day-to-day operations. This position offers the opportunity to work both independently and as part of a cohesive team in a flexible work environment.
Your responsibilities will include but are not limited to:
- Meeting and greeting visitors to Evolve Psychology Group's office.
- Answering all incoming calls and scheduling client appointments using dynamic diary management.
- Managing client payments and processing rebates.
- Maintaining the practice client management system and booking new clients.
- Building and maintaining relationships with GP providers and other referrers.
- Assisting with logistics for training events and seminars.
- Managing assets and booking venues for events.
- Keeping the reception area clean and professional.
- Supporting the management team with file audits and various administrative tasks, including account reconciliation.
Position Requirements:
To excel in this role, you'll need:
Essential:
- A compassionate and empathetic nature.
- Exceptional written and verbal communication skills.
- Effective time management and organisational skills.
- Conflict management skills to assist clients and staff.
- Valid National Police Clearance and Working with Children Check.
- Previous administration experience preferred, including familiarity with Microsoft Office Suite.
- Willingness to learn practice management software (training provided).
- Commitment to ethical practices.
- Possession of a valid C class motor vehicle license.
Desirable:
- Previous experience in allied health or a medical environment.
- Knowledge of Medicare, NDIS, WorkCover, and private health is preferred.
Personal Attributes:
- Professionalism and ability to work under pressure.
- Flexibility in work hours.
- Strong problem-solving skills and self-motivation.
- Ability to build and maintain strong relationships within a team.
- Autonomy and teamwork skills.
- Consistent meeting of deadlines through strong organizational skills.
- Demonstrated commitment to personal and professional development.
- A holistic and consumer-focused service approach.
If you are an enthusiastic and dedicated individual who meets our essential criteria and aligns with our mission and vision, we would love to hear from you.
What We Offer
Join our warm and supportive team environment, where learning and collaboration are encouraged. Enjoy the benefits of:
- A welcoming, collaborative, and inclusive workplace culture.
- Competitive remuneration package.
- Pro-rata five weeks of annual leave.
How to Apply:
To apply for this position, please submit your resume and a cover letter addressing the selection criteria to ****@evolvepsychologygroup.com.au by 12th June 2024.
Join us in making a positive impact on the community and evolving towards a brighter future with Evolve Psychology Group.
