Justice Officer

About this role

• Utilise your administration expertise to provide support and advice to the CGaS Gippsland Region branch
• Ongoing, Full- Time Opportunity to work with a high-performing and passionate team in the Victorian Public Service
• VPS Grade 2: $55,439 - $71,194 plus superannuation

About the Business Unit and Role:

The Justice Officer provides administration and client service duties, as required by the locations and the region. As such, the role is part of a regional administration team, and therefore requires a commitment to team building and the efficient delivery of administrative services across the region. The region delivers a range of Justice Services including Community Correctional Services, Sheriff's operations, Consumer Affairs and front of house enquiries including Births, Deaths and Marriages application lodgements.

Administrative duties will include human resource and financial activities appropriate to the grade, and operational support activities for the various programs delivered at the locations. Client service duties may include reception, the provision of information to clients across the Justice service spectrum, payments, basic registrations, and general customer service, both face to face and via telephone as required. The role requires a strong focus on customer service, teamwork, integrity, accuracy, compliance and timeliness.

Some of your duties may include:

• Greet and liaise with clients and stakeholders to create an open and responsive environment that reflects the department's commitment to the delivery of justice.
• Undertake tasks that provide an efficient administration function in the location and the region, including accounts payable, file management and mail.
• Participate in the development of the regional administration team, including continuous improvement activities, team building and business planning.

The Justice Officer role will initially be based at Sale however there may be a requirement to travel and perform tasks at other Gippsland Region Justice Service Centres.

About You

As our ideal candidate, you will be able to demonstrate

• Well-developed computer literacy.
• Knowledge and understanding of relevant legislation, policies, procedures, guidelines and regulations would be advantageous.
• Experience in working in a multi-disciplinary service delivery team would be advantageous.
• Demonstrated experience in service excellence and customer service
• High standard in communication skills, both verbal and written
• Ability to show resilience and flexibility

How to Apply

Please click the Apply button on this advertisement. Applications should include a resume and covering letter. Attachments can be uploaded in .doc, .docx, .pdf, .txt or .rtf formats.

The successful candidate will be required to undergo pre-employment checks which may include national police checks and misconduct screening.

If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application material, please don't hesitate to get in touch with the contact person listed on this ad.

IMPORTANT INFORMATION:

The department is committed to providing and maintaining a working environment which is safe and without risk to the health of its employees consistent with the department's obligations under the Occupational Health and Safety Act 2004 (Vic). Therefore, there is a requirement that all DJCS employees be fully vaccinated against COVID-19 in order to undertake duties outside of their homes.

At interview stage and prior to commencement of employment with the department, you will need to provide evidence that you are vaccinated against COVID-19 with three doses of a COVID-19 vaccine.

Upon commencement of employment with the department you will be required to provide evidence that you have an up-to-date vaccination status within the timelines specified by the department into the . This includes evidence of three doses of a COVID-19 vaccine required by the department (from time to time).

Acceptable evidence includes: * COVID-19 digital certificate or ATAGI exemption certificate (available via your
account) * Your immunisation history statement (available via your
account)

Other documentation outside the above will not be accepted as evidence of having received your COVID-19 vaccine doses.