Justice Officer

* Utilise your administration, coordination and team work expertise to provide support and advice to the Justice Services branch
* Ongoing, Full-Time opportunity to work with a high-performing and passionate team in the Victorian Public Service
* VPS Grade 2: $56,834 - $72,985 plus superannuation.
About Us:
The Justice Officer is a position in Community Correctional Services with the Department of Justice and Community Safety (DJCS), North West Metropolitan Area (NWMA).
The North West Metropolitan Area (NWMA) accounts for approximately 1800 staff across 21 sites. These sites are located in either the North or West of the Area and deliver a range of services including: custodial services at prisons, Community Correctional Services, Youth Justice Services, Sheriff's Operations, Consumer Affairs, front of house enquiries (including Births, Deaths and Marriages applications) and management of community services (including Victims' Support across the area). In addition, there are two Executive Officer roles of the Regional Aboriginal Justice Advisory Council, West and North.
About the Role:
The Justice Officer role is to deliver friendly, efficient customer service to clients of the Department of Justice and Regulation, as well as providing consistent, timely and accurate administrative support to regional locations and staff.
This is an opportunity to work within the Melbourne Court Assessment and Prosecutions Services (CAPS) Team in the CBD. The role of Justice Officer within this location is non-client facing, however, can experience a higher volume of interactions with a range of stakeholders to ensure service delivery targets are met.
The position is based at the Melbourne Court Assessment and Prosecutions Service (CAPS) office within the Melbourne CBD. However, it is an expectation of the role that the successful applicant is willing to support other locations across either the North Metro (Broadmeadows, Coolaroo, Reservoir, South Morang, Tullamarine, and Heidelberg). A driver's license is therefore preferred but not essential.
Some of your duties will include:
* Providing a range of high quality and efficient front of house administrative services, such as Consumer Affairs or Births, Deaths and Marriages enquiries and applications, and other services relevant to the location.
* Providing information and assistance to clients, internal and external stakeholders and the public including the collation, review and processing of applications.
* Providing reception and telephone responses for the location.
To learn more about this role before applying, please read the attached position description.
About You:
As an ideal candidate, you will possess:
* Knowledge of legislation, regulations, policies and processes relevant and specific to the role.
* Proficient in use of software or technical equipment.
* Undertake standard processing work such as data entry, purchasing, payments and reports using office databases.
* Collects data, undertakes basic analysis and prepares simple reports.
* Excellent administration skills,
* A keen interest to learn new skills (especially databases and stakeholder platforms),
* A desire to work within a team,
* A passion to take on a coordination role for the team of assessors,
* An ability to work autonomously as well as collaborate with a wide range of stakeholders.
Qualifications:
* There is no specific qualification required to apply for this position. Experience in administration tasks is highly desirable.
How to Apply:
Please click the Apply button on this advertisement. Applications should include a resume and covering letter. Attachments can be uploaded in .doc, .docx, .pdf, .txt or .rtf formats.
The successful candidate will be required to undergo pre-employment checks which may include national police checks and misconduct screening.
If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application material, please don't hesitate to get in touch with the contact person listed on this ad.
FOR INTERNAL VPS EMPLOYEES:
* For this particular vacancy, priority consideration applies to Victorian Public Service (VPS) and select employees of the Victorian Public Sector who apply through the Jobs Skills Exchange (JSE) jobs board platform.
* For all VPS employees, due to the new Jobs Skills Exchange (JSE) policy, please apply through the JSE to be eligible to be considered for this position in the first round.
IMPORTANT INFORMATION:
CHILD SAFE STATEMENT OF COMMITMENT:
The Department of Justice and Community Safety is committed to the safety and wellbeing of children and young people. We seek to prevent harm of any kind impacting children and young people and have zero tolerance for racism, child abuse and inequality. Children and young people's rights, relationships, identity, and culture must be recognised and respected, their voices heard, and their concerns acted upon. We aim to foster a culturally safe, child safe and child friendly environment for all children and young people we have contact with, deliver services to, or are impacted by our work.