The Opportunity
We are currently seeking a Kronos Support Officer to perform a range of tasks to support the Kronos Time and Attendance Team and to assist AP Eagers Stakeholders, located at Brisbane Airport.
The Company
At Eagers Automotive we are working towards our vision of being Australia’s most admired Automotive Group and we have the talent to make it happen, along with 111 years of rich company history as a legacy. With over 8,000 employees across Australia and NZ, and a footprint in every capital city- there are endless options for progressing your career. We are more than just automotive retailing; we are a multi-faceted cohort of great people doing great things.
About the role:
The Kronos Support Officer will be responsible for the following:
- Assist with the ongoing development and improvement of project governance, processes, tools and templates.
- Rollout, update, train and support project participants with adoption of Kronos process and system
- Assist with prioritisation and assignment of work within the Kronos team.
- Drive regular and effective communications within the Kronos Team, to stakeholders and to the broader business about Kronos initiatives, improvements and changes.
- Oversees the documentation and compliance of processes and support their introduction into the business.
- Deliver change activities as required to meet milestones and deliverables.
- Participate in testing Kronos functionality.
- Develops and delivers training for introduction of the Kronos T&A system and relevant processes.
- Produces training material for the Kronos T&A system implementation.
- Delivers role-centric learning sessions to stakeholder groups.
- Coordinate onsite technical support with installation of hardware.
- Assists with responding to Kronos emails.
- Manages the Kronos email inbox.
About you:
Essential Skills/Qualifications/Experience
- Outstanding communication and presentation skills
- Process improvement skills
- Demonstrated problem management capability
- Ability to work productively in an autonomous environment
- Highly motivated
- Ability to manage time effectively and multi-task where required
- Ability to contribute to building a positive team spirit
- Attention to detail
- Ability to uphold organisational values
Desirable Skills/Qualifications/Experience
- Knowledge of Kronos end user functions (EG: rostering, exceptions management, reports, access profiles, password resets)
Our Values
As part of Eagers Automotive, we strongly believe in our Core Values: Integrity | Inclusiveness | Owner’s Mindset | Agility