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Form of work- $86,978 p.a FTE base plus 14% Super, Full time, permanent opportunity, Sydney location
- Additional leave over Christmas Period and well-being days
- Opportunity to support implementation of large-scale change
The Royal Australian College of General Practitioners (RACGP) is the peak representative organisation for general practice, the backbone of Australia’s health system. We set the standards for general practice, facilitate lifelong learning for GPs, connect the general practice community, and advocate for better health and wellbeing for all Australians.
We’re committed to diversity and social inclusion. We encourage applications from people who identify as Australian Aboriginal and/or Torres Strait Islander, people with a disability and people from culturally diverse backgrounds.
About you
As our Lead Management Support Officer, you’ll have a strong customer mindset and a positive, can-do attitude. A passionate team player, you can also work autonomously and enjoy meeting new people and helping others. Working closely with other lead Support Officers and other internal stakeholders, you’ll possess the following:
- customer service experience
- excellent communication and interpersonal skills
- high attention to detail and ability to complete multiple tasks simultaneously
- the ability to pick up new and custom IT systems quickly
- proficiency in Microsoft Office and Zoom webinar
Reporting to the National Manager Marketing GP Training, you’ll support the delivery of the marketing and engagement functions for colleges GP training programs. You’ll provide direct support to the regional campaign lead team and be a key point of contact for medical students and doctors interested in a career in general practice. Some other responsibilities include:
- providing a high level of customer service in responding to enquiries in a timely manner, offering accurate guidance and assistance to prospective applicants
- working closely with other teams in the triage and timely follow-up of prospective applicant queries and applications
- maintaining the college’s Customer Relationship Management (CRM) contact database
- providing administrative support to the regional campaign lead team such as booking travel, updating records, etc.
- attending promotional events and activities
- assisting in the preparation of events and other activities such as booking webinars, managing RSVPs, arranging catering, booking couriers, collating collateral, etc
- 14% superannuation
- Additional leave over the Christmas and New Year period
- 17.5% annual leave loading for EBA employees
- Hybrid working arrangements
- The Core Academy
- High-profile health and education organisation where progressive leadership, innovation integrity, collaboration and accountability are valued.
Click on the ‘Apply’ button to submit your CV and cover letter as one document.
Please apply as soon as possible as we will be reviewing applications as they are submitted, and interviews will commence with suitable applicants who have applied.
Towards the end of the process, applicants will be asked to complete pre-employment screening, which may include reference checks and/or a National Police Check.
For a copy of the position description, visit https://www.racgp.org.au/the-racgp/careers/position-descriptions
RACGP internal applicants, please notify your current manager of your application for any internal RACGP opportunities.
Applications close : 7th February 2024
“We are a 2024 Circle Back Initiative Employer – we commit to respond to every applicant”
The RACGP acknowledges the Traditional Custodians of the land and waterways in which we work and live. We recognise their continuing connection to land, water and culture, and pay our respects to Elders, past, present and emerging.
