Learning And Development Manager

The Langham, Sydney is now recruiting for a Full TimeLearning and Development Manager.

About the Company

The Langham, Sydney is the city's most exclusive harbourside address. Nestled in the city's Rocks district, The Langham, Sydney boasts the largest guestrooms in Sydney, including opening windows and balconies. Guests enjoy sweeping western harbour views, and a tranquil yet convenient proximity to some of Sydney's most iconic experiences. The Langham, Sydney invites our guests to experience elegance redefined at Sydney's ultimate hotel experience of unsurpassed luxury and opulence.

We are recognised for:

• Offering the city's most luxurious hotel accommodation.
• Our epicurean dining experiences.
• Gastronomic mixology in our bar.
• World class offerings from our Pastry Kitchen.
• Beautiful, residential style event spaces.
• Sydney's most renowned Day Spa.
• Our stunning harbour-side location in The Rocks.
• Bespoke local luxury experiences.

Learn more at www.sydney.langhamhotels.com.au

About the role

Reporting to the Human Resource Manager, you will facilitate and deliver Learning and Development program in the hotel. As Learning & Development Manager you will analyse the hotel training needs on a range of indicators and develop a robust and innovative Training Strategy and Calendar to bring the Langham Hotels & Resorts goals to life. 

The successful candidate for this role will have demonstrated success in effectively nurturing relationships, preferably in a similar position in service, events or hospitality.    

Duties & Responsibilities:

• Champion, lead and deliver our Learning and Development programs and nurture employee retention through satisfying the development aspirations of colleagues.
• Analyse the hotel training needs on a range of indicators and develop a robust and innovative Training Strategy and Calendar to bring the Langham Hotels & Resorts goals to life.
• Be a true ambassador of our service culture and the company Vision, Mission, Values and be a key driver of our pursuit of excellence.
• Ensure compliance with reporting standards and requirements. 

Qualifications & Skills

To be successful, our ideal candidate will have either a background in Operations in a Luxury Hotel Environment and/or previous experience in Learning & Development role within a Luxury Service Environment. 

Other key attributes we are looking for include:

• Proven experience Learning and Development role.
• Demonstrated ability to design and implement effective training programs and highly organized; able to prioritize.
• Superior Presentation, communication, interpersonal and Public Speaking Skills.
• Passion for service excellence and providing superior hospitality.
• Driving Operational and Financial KPIs through robust Learning Strategy.
• Superior knowledge of the luxury market & a luxury mindset.
• Tertiary Qualifications in Psychology/Human Resources/Business or similar
• Australian work rights

Benefits

In return for your specialised service to our guests, and dedication to the hotel, we will offer you:

• A competitive salary
• Complimentary Staff meals and Laundry 
• Discounts on dining and accommodation
• Complimentary nights at our overseas hotels
• Future career progression with The Langham Hotels & Resorts exciting growing global portfolio.

If you want to work in a truly elegant environment with an engaged team, that is committed to 'Knowing Our Guests and Building Great Memories', CLICK APPLY NOW!