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Form of work
SalaryAbout the organisation
At NSW Trustee & Guardian, we protect, promote and support the rights, dignity, choices and wishes of our customers. Whether we are writing a Will, acting as an executor, attorney, trustee, guardian, or financial manager, we are here for critical moments in our customers’ lives. Join our dedicated NSW Government agency and make a difference in the lives of over 47,000 people each year.
Our commitment to diversity
Our workplace reflects the diverse community we serve. We encourage applications from all backgrounds, experiences, and abilities. This includes women, people with disability, Aboriginal and Torres Strait Islanders, the LGBTI community and people from culturally diverse backgrounds.
About the team
The Estate Management Division makes financial and legal decisions for people who are unable to on their own, or with support, when NSW Trustee & Guardian is appointed as their financial manager by a court or tribunal. The team also oversees people who are appointed to privately manage the finances of another person. The division delivers high quality financial management service using a customer-centred approach and is delivered by:
- Customer Foundation
- Customer Independence and Support
- Private Management
- Proactive Customer Management
- Customer Specialist Centre
About the role
- Full Time: Temporary up-to 12 months, 35 hours a week.
- Location: Parramatta, Sydney CBD or Wollongong with regular travel to Parramatta. Flexible and hybrid working options available.
- Clerk Grade: 7/8 Base salary $106,025 pa to $117,363 pa plus super and annual leave loading.
The Learning and Development Specialist is responsible for the design and delivery of quality learning strategies, frameworks, programs and services for the Estate Management Division that will contribute to the achievement of quality services and performance planning objectives.
The role ensures that the quality and merit of all programs and solutions maximises divisional investment in capability building to achieve Learning and Development objectives and outcomes, ensuring that employees have the skills and confidence to deliver customer-centred services.
For more information, download the role description and view below:
About you
You are encouraged to apply for this role if you:
- are a talented and enthusiastic Learning & Development Specialist
- share the NSW Trustee & Guardian values and are highly professional and agile
- have a strong passion for and can bring experience in designing, developing and delivering learning strategies and programs
- enjoy working collaboratively with stakeholders to identify capability gaps and learning needs and requirements
- are a strong negotiator and influencer, who can effectively interpret and deliver complex messages and processes.
Sound like you? Apply now!
Essential requirements
- Tertiary qualifications in Adult Education and/or demonstrated equivalent industry Experience in delivering and evaluating talent and leadership strategies across organisations with demonstrated outcomes on business results.
- Understanding of NSW Trustee & Guardian’s key services and customer base including experience working and/or supporting people with disability, vulnerable or older people.
- Willingness to have phone calls and team email accounts monitored for quality assurance and training purposes, and to participate in one-to-one review sessions for calls and emails.
What we offer
NSW Trustee & Guardian offers interesting, challenging and rewarding work that has real purpose.
Other benefits of joining us include:
- Work-life balance with flexible work options (working from different work locations, variable start/finish times, job sharing)
- Various leave options (recreation, parental, and flex leave of up to 24 days per year)
- Career development including study leave and acting opportunities
- Access to Fitness Passport and employee assistance program, and annual flu vaccinations
Be part of something bigger. For more information about joining us, visit the Careers page on our website.
How to apply
To apply for this role:
- Complete the online application (hit apply now to be directed)
- Submit a resume (maximum five pages) and brief cover letter (maximum two pages) outlining your skills, experience and suitability for this role.
Read: writing your job application for tips with the application process.
Closing date:
Applications close: 11:59pm Sunday, 26th May 2024
For enquiries, please contact the Workforce Support team at workforce.support@tag.nsw.gov.au.
For enquiries about the recruitment process, please contact Lisa Smith, Talent Advisor on lisa.smith@tag.nsw.gov.au.
Please do not send your applications directly via email. Only applications submitted via the online portal will be accepted.
Please note:
- Offers of employment will be subject to reference checks and relevant clearances.
- A talent pool may be created for future ongoing and temporary roles and is valid for 18-months.
- If you would like to request an adjustment in the recruitment process, please email: peopleandculture@tag.nsw.gov.au.
Please quote in application: Learning and Development Specialist via Pro Bono Australia.
Sector: #Community_Support_Services, #Education_and_Employment
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