Level 1 Field Technician - Msp Experience

On-site Technician

The Client:

My client a leading Australian MSP that specialises in providing IT services to the medical industry, currently they're looking for an additional Level 1 On-Site Technician to join their team of specialists.

The vacancy will be well suited to a passionate quick learner that ideally already has MSP (Managed Service Provider) experience to work in a on-site technician role. My client will train you up to provide on-site IT hardware installation and repairs to medical clients across the city, whilst also being supported remotely by a national-wide support team. Enjoy the flexibility like a 9 Day Fortnight, they're looking for someone that is very organised that also has expectional communication skills. Please also note, you must be an Australian citizen and you must have a current driver's licence.

Essential skills:
- Excellent communication skills, both written and verbal.
- Be well organised, neat and presentable to clients
- Strong interest in IT/tech, with a desire to up-skill and transition to a desktop support role
- Experience and knowledge with basic hardware troubleshooting, including:

• PC hardware maintenance/repairs
• Printer/Scanner setup and troubleshooting
• Installing drivers and applications
• Basic troubleshooting in a Windows environment
• Basic network configuration/troubleshooting/setup

Highly regarded/Beneficial skills:

• Experience in a helpdesk/desktop support environment
• Previous MSP experience
• Experience with Windows Server management including Group Policy, Active Directory
• Previous experience delivery support or projects to Medical clients (hospitals, doctor's practices etc)

You must be an Australian citizen and have a current Driver's Licence as the role predominantly involves driving to different clients to complete on-site work.

If you're ready to take your career to the next level, while having fun and enjoying flexibility at the same time, please submit your resume and we'll be in touch!