AddressAt UQ Sport, it’s our vision to be Australia’s number one sporting university and our mission to deliver exceptional sporting opportunities for The University of Queensland (UQ) Community. We’re Queensland’s largest multi-sport facility and have Athletics, Aquatic, Tennis and Fitness Centres, as well as grass and synthetics playing fields, indoor and outdoor multi-sport courts, function spaces and retail outlets. Our memberships base spans over 4,000 customers, with a further 7,000 people actively involved across UQ’s 35+ sporting clubs.
We’re firm believers that work shouldn’t be dull and boring! Our team is passionate about creating an awesome culture that promotes work-life balance, health and wellbeing, personal and professional growth, and most importantly, fun!
Our staff are proud to work at UQ Sport, and it shows in the exceptional work we do. Our not-for-profit organisation delivers almost 400 diverse programs to UQ students, staff and alumni, as well as the general public, across the University’s St Lucia and Gatton campuses.
ABOUT THE OPPORTUNITYUQ Sport is seeking an energetic, personable and passionate Customer Service Officer/Lifeguard to join our energetic and fun team! This is a fantastic opportunity for anyone dedicated to delivering outstanding service.
Your confidence, resilience and excellent communication skills will enable you to stay calm and effective during emergency situations. Your exceptional relationship building skills will see you integrating well within the organisation.
In this role you will:
- Provide reception and sales services to UQ Sport customers
- Ensure consistently high standards of customer service and safety
- Ensure the safety of all patrons of the Centre by effectively preventing and responding to emergency situations.
To be successful in this role you will have:
- 12 months' previous experience in a customer-facing role preferably in an aquatic centre environment.
- First Aid and CPR Certificates
- Pool Lifeguard - willing to obtain prior to starting
- Blue Card
Team Harmony: We strive for vibrant and collaborative work environment where extraordinary teamwork is the daily norm.
Balanced Bliss: Embrace a commitment to work-life equilibrium with a streamlined 35-hour workweek and flexible arrangements tailored to your lifestyle.
Access All Areas: Enjoy complimentary entry to all UQ Sport venues, along with free equipment hire to fuel your active pursuits.
Fit and Fabulous: Break a sweat without breaking the bank with free access to invigorating Group Fitness programs.
Fuel Your Day: Sip on $2 coffees and indulge in fantastic discounts on a delectable array of food, beverages, and retail offerings at UQ Sport outlets.
Safety Net Bonus: Access fully subsidized income protection when putting in over 15 hours per week.
Celebrate You: Enjoy birthday leave and extra days off during the festive season, or choose extra leave if duty calls.
Family First: Revel in paid parental leave to cherish those precious family moments.
Leave Load Extravaganza: Score a 17.5% leave loading with the flexibility to cash in or opt for extra leisure days.
Continuous Growth: Get a boost with reimbursement for essential qualification renewals + Access to our learning and development programs! (Ts & Cs Apply)
Wellness Wonderland: Access support, resources, and exclusive discounts through TELUS Health, our Employee Assistance Program provider.
Smart Money Moves: Explore salary sacrifice and packaging options to make your paycheck work smarter for you.
HOW TO APPLYSo, how about it – ready to join the UQ Sport crew? Apply today with your CV and 1 page cover letter.
Applications will be reviewed as they are received.
UQ Sport is an equal employment opportunity provider. We pride ourselves on our inclusive and diverse workforce. We believe that embracing the differences and expertise in our employees makes us a stronger organization.
We are committed to providing a fun, safe and supportive service environment for all our customers and clients, including children and young people. For this reason, please be advised that as part of our recruitment process you may be subject to blue card screening, reference checks, and identification/qualification verification. We may request that you disclose any information relevant to your eligibility to engage in our programs involving children and young people.
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