AddressOur expanding company is seeking to hire a Manager to join our leadership team. You will oversee providing inspired leadership, overseeing daily business operations, which involves making important policy and strategic decisions, as well as the development and implementation of operational policies and procedures. You will also be assisting our Human Resources department with recruiting.
You will importantly promote a company culture that encourages morale and performance.
Successful candidates will have a bachelor’s degree in Business or Human Resources (or a related field) and have prior experience in a management or leadership position. Experience in Glass/Glazing is preferred but not required.
Duties & Responsibilities
- Provide inspired leadership for the organization
- Overseeing daily business operations including projects
- Supervision of company fleet/staff/employees
- Oversee productivity reporting, managing Employee KPIs and conduct performance appraisal/management
- Set and enforce standard – Get it done, drive deadlines and coach the team to meet them.
- Set Expectations - During site visits build relationships, set standards, and give and receive feedback informally and formally
- Help promote a company culture that encourages top performance and high morale.
- Work with senior stakeholders to determine values and mission, and plan for short and long-term goals.
- Develop, implement and review operational policies and procedures.
- HR recruiting
- Identify and address problems and opportunities for the company
- Support worker communication with the management team.
- Managing and retaining relationships with existing clients and suppliers
- Address customers' concerns in a timely manner
- Manage challenging situations that may affect customers
- Identify customers’ needs and wants
- Collaborate with internal teams
- Open to learning or having an in-depth knowledge of the formwork business
- Comply and ensure work is carried out in a safe manner and in accordance with workplace health and safety, quality rules and regulations
Skills & Experience Requirements
- Bachelor of Business (Human Resource Management major is preferred)
- + Two years of experience in a management role
- Excellent Computer literacy
- Advanced MS Office Suite skills
- Hands-on experience with Customer Relationship Management
- Excellent Telephone Communication Proficiency
- Excellent interpersonal people skills.
- Strong Performance Appraisal and Reporting skills
- Strong Leadership Skills
- Expert Problem Solving/Analysis
Other Characteristics
- High Motivation — takes initiative to get things done without prompting
- Copes well in stressful environments — handles complex tasks
- Reliable and self-motivated — assigned work is completed ahead of schedule and the quality of work is exceptional
- Strong ability to lead and manage people and get work done through others
- Strong communication skills – Calm, polite, and professional behaviour.
- High service orientation.
- Strong organisational skills and the ability to prioritise
- Wants to build and strengthen the role and team
- Growth mindset – Eager to learn and open to change
- Integrity and safety at the forefront of your way.
- Time management – can set and achieve task lists and deadlines for yourself and your team
- Able to work quickly and resolve issues to keep jobs flowing smoothly and improving continuously
Apply now with your resume and a cover letter giving us some information about why you would like to work as an operations manager and your goals for the future.
