Manager - Townsville

Zarraffa's Coffee Townsville store is currently seeking an experienced and highly motivated, hard working individual to fill the Manager position.

Zarraffa's Coffee focuses on training employees and providing the necessary tools to effectively carry out their roles. Zarraffa's Coffee employees are encouraged to carry out their duties with diligence and enthusiasm and to ensure that we deliver on our promise to serve an individually perfect cup of coffee - every time.

Zarraffa's Coffee aims to create a culture that is inviting to our customers, promoting a fun environment and sharing a smile is important.

Responsibilities include:

• Taking "ownership" of the store; 
• Responsible for staff training and development;
• Exceeding expectations in Customer Service;
• Ensuring profitability of the business;
• Showing a commitment to the brand, liaising with customers and suppliers;
• Demonstrate an ethical purpose and compassion in the role;
• Striving to create an individually perfect cup of coffee, every time;
• Managing employee performance;
• Ensuring effective communication with staff, customers and stakeholders;
• Motivating staff to be the best of their ability whilst creating a great work life balance;
• WH&S and Food Safety Compliance;
• Product ordering and stock control;
• A passion for the Zarraffa's Coffee brand.

To be successful in this position you should possess the following attributes:

• 2 years QSR experience and wanting an opportunity to grow.
• Proven team leadership;
• Conflict resolution skills;
• Dynamic, results driven and enjoy achieving targets;
• Can do attitude and self-motivated;
• Confident and well spoken;
• Impeccable presentation and personal hygiene;
• Thrive on working in a fast paced, team environment;
• Honesty and Integrity;
• Strong work ethic.

The position is a 38 hour per week full-time position, and must have a seven-day a week flexibility including weekends, and early opening and late closings. 

If you feel you meet ALL of the above criteria, have the desire to succeed and enjoy a challenging and rewarding career, please forward your resume with cover letter by email through the 'apply' button below.

Only successful candidates will be contacted.

No agencies please.