AddressAre you looking to kick start your career in eCommerce or Construction & Technology? Join the leading online e-commerce platform servicing Melbourne-based Contractors with our Same Day and Express Delivery Service.
As an E-commerce Coordinator, your primary role will involve working with our suppliers and delivery partners to ensure site deliveries are completed on time. You will cultivate strong relationships with suppliers, delivery partners and customers. Additionally, you will be responsible for regularly updating product and category listings on our website, ensuring accuracy and relevancy. You will be based in our vibrant Richmond office and be part of a team leading the market to source Building Supplies online.
We have the opportunity for this role to be part time (minimum 3 days / week or minimum 24 hours) if you are still completing university or preferably full time.
Key Responsibilities:
Processing and coordinating orders/sales via our website and by phone.
Scheduling and coordinating site deliveries with our delivery partners.
Providing exemplary customer support, including product advice and recommendations.
Evaluate and analyze order costs to identify inefficiencies in shipping.
Develop project quotations.
Updating and upload new product information onto our website.
Building and nurturing strong relationships with suppliers and customers.
To be successful in this role, you should be:
A university degree in a relevant field such as Commerce, Business, Engineering, or Construction is preferred but not essential.
Highly analytical and a logical thinker.
Proficiency in computer usage and willing to learn about construction products.
Excellent interpersonal and communication skills.
Confidence in dealing with trade clients, including builders and tradespeople.
Proactive approach to resolving customer queries and issues.
A strong work ethic and commitment to your role.
Join the TradieCart team to be a part of a forward-thinking construction technology business, and unlock unlimited potential for career growth in a dynamic and fast-paced environment. If you are passionate about contributing to the digital revolution in the building materials supply chain and thrive in an innovative setting, we'd love to hear from you!
