ABOUT US:
A solid business operating in Mackay for over 30 years, Auto Corner is home to Australia's favourite car brands and a team of individuals who love putting people first, being the best at what they do, whilst enjoying the environment they work in.
Auto Corner is a leading auto retailer in the Australian automotive industry and part of one of Australia’s largest dealer organisations The Sci-Fleet Motor Group.
Being part of the leading brands in the automotive industry gives you opportunities for ongoing training and career development. Join our amazing team and enjoy a challenging and rewarding career in a company that supports your growth and development.
Mazda Service Manager
This position will see the successful candidate utilising their well-developed leadership skills and strong service experience to oversee our busy Mazda Service Department.
In this role you will be responsible for improving and maintaining a high level of productivity and efficiency while maintaining profitability, customer satisfaction & retention.
Duties include:
- Providing leadership, direction and supervision to employees in the service department.
- Investigate and eliminate practices that waste supplies, utilities, space and time.
- Regular reporting of department’s actual sales performance against set targets to the Mazda Dealer Principal.
- Recruiting, selecting and training of service staff.
- Examine “come back” repair orders, to identify and eliminate issues that create rework.
- Ensure all warranty process is carried out to comply with company and manufacturer guidelines as required.
- Closely monitor Manufacturer CSI results and implement corrective action as necessary.
The successful applicant must have:
- 3 years Management experience in an automotive service operations environment.
- Demonstrated strong leadership & team management experience including proven ability to work well with and lead a high-performance team in a busy service environment.
- Exceptional interpersonal, communication and customer service skills.
- Flexibility and the ability to thrive in a fast-paced environment.
- Strong Mechanical knowledge and/or relevant trade qualifications.
- Strong knowledge of automotive franchise front service desk operating requirements and standards.
If you feel you have the skills and attributes to suit the role please apply today.
About Mackay:
The Mackay Region, where living in paradise is a part of everyday life.
More than 120,000 people call the Mackay Region home, with 70,000 living in the city of Mackay itself. Nestled on the banks of the Pioneer River, Queensland’s only blue water river; Mackay encompasses all of the conveniences of a big city.
Land and properties are a fraction of the cost to buy or rent, in comparison to larger capital cities, yet the surrounding area provides a better lifestyle. Less stress, less commuting time to work and less congestion. There is an abundance of education providers in the Mackay Region, with excellent academic and extracurricular opportunities from Prep to High School. Mackay is also home to CQ University.
One of the top reasons people love to live in Mackay is the tropical climate. Summers consist of hot balmy days with cooling evening rain, while the remainder of the year provides invariably blue skies and sunshine.
Make the move to the Mackay Region and experience what it’s like to work where you love to play.