AddressSummary:
Medical Administrative Assistants provide administrative support to medical professionals in healthcare facilities. They handle tasks such as scheduling appointments, updating patient information, preparing medical reports, and handling billing and insurance claims. The job requires strong communication, organisational, and multitasking skills.
Responsibilities:
- Answering phone calls, scheduling appointments, and checking patients in and out
- Greeting patients, verifying insurance, and updating patient information
- Organising and maintaining patient files, records, and medical reports
- Preparing medical reports, correspondence, and other documents as requested by medical professionals
- Handling billing and insurance claims, including following up on unpaid claims and coordinating with insurance companies
- Ordering and stocking medical supplies and maintaining inventory
- Ensuring compliance with healthcare laws and regulations
- Providing general administrative support to the medical staff
Qualifications:
- High school diploma or equivalent
- Experience working in an administrative support role in a medical or healthcare environment
- Understanding of medical terminology, procedures, and insurance systems
- Strong communication skills and ability to interact professionally with patients, doctors, and other medical professionals
- Attention to detail and organisational skills to manage multiple tasks simultaneously
- Ability to work independently and as part of a team
- Computer proficiency with experience using medical software and databases
- Knowledge of HIPAA regulations and patient confidentiality guidelines
- Ability to remain calm and professional in high-stress situations.
