AddressAt Clements Medical we are a supportive and inclusive team, based on respect and integrity.
We are seeking a dedicated and organised person to join our Practice Team at Clements Medical. As a vital member of our Practice, you will play a key role in creating a positive and welcoming environment for our patients.
Clements Medical is a leading provider of healthcare services, with practices at Magnetic Island, Townsville City, Fairfield Central and soon to open in Charters Towers. Our dedicated team of professionals is committed to delivering personalised, high-quality care to our patients.
Roles & Responsibilities
Reception Tasks:
- Greet patients and visitors in a warm and friendly manner, ensuring they feel comfortable and valued from the moment they arrive.
- Work collaboratively and supportively with a professional team of colleagues.
- Efficiently manage phone calls, schedule appointments, and maintain appointment calendars for health care providers.
- Collect patient information, verify Medicare details and ensure accurate data entry into electronic medical records.
- Maintaining the cleanliness and organisation of the reception area to create a welcoming and professional atmosphere.
- Handle confidential patient information with the utmost discretion and adhere to all privacy and regulations.
Accounts Tasks
- Provide administrative support to the accounting team.
- Prepare and process invoices for suppliers and customers.
- Verify invoice details against purchase orders and contracts.
- Ensure timely payment of invoices.
- Assist in accounts payable (AP) and accounts receivable (AR).
- Follow up on outstanding invoices and payments.
- Process and record incoming payments and ensure proper allocation.
- Process employee expense reports and reimbursements.
- Verify and ensure compliance with company policies.
Training and Support Offered on the Job
- Learning through shadowing experienced team members and hands-on tasks.
- Training in the use of XERO accounts software.
- Access to extensive Policy and Procedures Manual.
Experience:
- Previous experience as a Medical Receptionist or in a similar administrative role is preferred.
- Customer Service focused role.
- Strong time management and multitasking abilities.
- Strong organisational skills and attention to detail to manage appointment scheduling and patient records accurately.
We Offer:
- Competitive Salary
- Paid Birthday Leave Day
- Recharge Day - 1 per year
- Christmas Shopping Half Day - 1 per year
Please apply to - *******@clementsmedical.com.au
