Medical Receptionist

About Us:

At Cann I Help our mission is to provide accessible, affordable and high-quality medical care focused around medicinal cannabis. We believe that cannabis has a role in the treatment of several chronic conditions, and that cannabis medicine is best provided as part of a comprehensive and patient centered package of care.

Role: 
We are currently looking for an experienced Medical Receptionist to join our friendly team.  

We are looking for someone who can work in a challenging fast paced environment. A positive attitude and great communications skills are essential for this role.

Responsibilities:

• Answer phones and directing incoming calls.
• Patient, doctor, pharmacist engagement
• Data entry
• Processing patient payments
• Incoming and outgoing correspondence
• Liaise across the board to provide day to day administrative support
• Liaise with doctors, other health professionals and staff.

Required Skill/Experience:

• Highly motivated, enthusiastic with a core focus on customer service.
• Experience across a wide range of software including word/excel etc and a high level of computer literacy.
• Strong oral and written communication skills
• Ability to work autonomously or as part of a team.
• Ability to work under pressure and multi-task with a high attention to detail
• Possess proven multi-tasking, problem solving and time management skills.
• Excellent telephone manner and customer service skills
• Well-presented, reliable and trustworthy
• Ability and commitment to work effectively within a team environment
• Must be available for shifts between 8am - 6pm Monday to Friday
• Maintain absolute confidentiality regarding patient and practice information.

This role requires an urgent start so we would ideally expect the suitable candidate to be available asap.

Applications must include a cover letter and current CV including 3 references to:

Clinic Operations Manager: 

Kirsty Embury

********@cannihelp.com.au