Address
Form of workAbout The Group
Better Medical is a growing owner and operator of high-quality general practices across Australia. We passionately believe that primary care needs to be locally focused, and that is why our group of practices are locally managed, regionally connected, and centrally supported. Our ethos is simple – to provide the best standard of care in our communities.
About The Role
SmartClinics West End Family Medical Centre is conveniently located near a chemist in the heart of West End. There are a dedicated 7 doctors within this clinic, that offer a broad range of services. These services include but are not limited to acupuncture, accident & emergency treatment, family medicine and immunisations. In addition, there are also telehealth appointments available during the week for patients.
Our team is looking for a Senior Medical Receptionist to join a great and supportive team on a full time basis.
This role is perfect for someone who has excellent communication skills, is able to multitask, happy to work in different locations and is comfortable working in a busy environment. This role is great for someone with previous General Practice experience who is looking for a more senior Medical Receptionist position.
In this role you will:
- Deliver exceptional patient service at all times
- Participate in practice meetings and contribute ideas for improvement
- Efficiently manage patient data, appointments and follow procedures
- Provide a seamless service to patients whilst ensuring clinic operations, and Doctor workload is effectively managed at all times
- Process patients billings/receipts
- Assist Doctors with day to day administrative support and take an active part in working closely with other team members to manage daily tasks.
- Function in a highly organised and time-efficient manner at all times.
- Attend housekeeping in the Clinic and prepare morning/afternoon teas for our Doctors
To be successful in this role, you will have:
- Professional, friendly, confident, and courteous manner
- High work ethic and flexibility with work hours
- Ability to work under pressure, multi-task, and prioritise
- Excellent communication skills – written and verbal
- High level of computer literacy
- Strong organisational and problem-solving skills
- Ability to work in a diverse team and independently
- High-level attention to detail.
- Enthusiasm, willingness, and ability to learn and retain information
What we can offer you:
- An immediate start
- Supportive and fun team environment
- Access to our Employee Assistance Program for you and your direct family
- Capacity to develop/expand your skill base within your areas of interest
- Step into a Senior position, helping train new team members, and oversea the general reception area
How to show your interest
Your application will be reviewed if you send an introductory letter (no more than 1 x A4 page in length) that addresses why you are seeking a role with Better Medical, your key career achievements, and what you can personally bring to the team. Prove you have attention to detail by including a current resume.
For more information, please email ****@bettermed.com.au. We look forward to welcoming like-minded member to our team.
