Medical Receptionist
Spartan First is seeking to employ an experienced full-time Medical Receptionist to join our multi-disciplinary team in Welshpool and West Perth, Western Australia.
The ideal candidate will have previous experience within an Occupational Health environment and possess a sounding working knowledge of medical software systems and Microsoft applications.
Duties Include:
- Greeting patients/candidates and ensuring that the appointment system is run efficiently;
- Coordinating and organising pre-employment medical assessment appointments and documentation;
- Providing non-clinical patient care – e.g., responding to requests for information, test results and requests to speak to clinical staff;
- Monitoring emails and telephone calls;
- Managing reports and referrals;
- Possessing a team-focused approach with a strong sense of initiative and the ability to create a pleasant environment for staff, patients and candidates;
- Providing an exceptional patient and candidate experience.
Skills and Experience:
- Previous experience in a medical reception role (preferably within the Occupational Health sector);
- Previous experience with Best Practice software;
- Strong computer literacy and demonstrated ability to learn new clinical software;
- Sound knowledge of billing processes;
- Exceptional customer service skills;
- Excellent communications and interpersonal skills;
- Commitment to quality, best practice and environmental safety.
Personal attributes
- Professional approach.
- Organisational and time management skills.
- Excellent attention to detail.
- Positive approach to change.
Interested applicants should forward their CV together with a covering letter detailing their suitability for the position to **@spartanfirst.com.au