AddressAbout Us
Rozelle Total Health is a well established, family owned practice with a diverse team of GPs, registered nurses, Allied Health professionals and a range of specialists.
We pride ourselves on delivering quality health care to the community in a homely environment with a focus on expertise and openness.
The Role
We are in search of an enthusiastic and motivated receptionist to join our team in delivering exceptional health care to our local community. We are offering either a part time permanent or full time role, must be available for a minimum of 30 hours per week, with an opportunity for career development. Please note, if your availability is less than 30 hours per week, we are unable to proceed with your application.
Job tasks and responsibilities
You Will:
- Be the first point of contact for patients attending our tight-knit family practice
- Assist in providing exceptional care and customer service to patients of all ages
- Deal with and have knowledge of Medicare, DVA and Workers Compensation claims and its procedures
- Handle telephone and e-mail inquiries from patients, hospitals and GP's General administration, new patient data entry.
- Multitask and prioritize during peak times whilst maintaining a professional manner
- Use Best Practice clinical software and Windows Office
- Answer telephones and take responsibility for follow up actions
- Process payments and invoices from GP's, Private Health providers and patients with the ability to troubleshoot any billing issues
About You
The ideal candidate for this role is someone who is looking to make this their career and loves being part of a highly functioning team delivering outstanding, values based service. You embrace a supportive and open workplace culture. You will demonstrate a willingness to learn with a positive can-do attitude, have excellent communication skills both verbal and written and be able to work in a fast-paced environment.
Skills and experience:
Essential:
- Medical Receptionist experience
- Professional, compassionate and caring nature
- Involved team player
- Minimum 4 days per week, 30 - 38 hours
- Customer service experience
Preferred:
- Experience using Best Practice and Windows Office
Does this sound like an exciting opportunity for you?
Do you have any questions or are keen to know more about this role? Please contact our friendly team on 02 9087 4***.
Want to apply for this role? Please provide a cover letter detailing your interest in working with us, along with your resume.
To be considered for this role you must include a cover letter addressed to Albus Dumbledore.
