Medical Receptionist

We are seeking a Casual Medical Receptionist to join our team, who is available to cover shifts Monday to Friday. If you love customer service and keeping busy, then this job is for you! We want candidates who are keen on expanding their knowledge and skills and grow with us as a practice! We are seeking someone looking for a long-term commitment seeking a career in medical practice administration and loves challenges in a busy and fast paced environment. 

The Rheumatology Specialist Centre is a vibrant medical practice that provides Rheumatology medical services to the Toowoomba and Darling Downs communities. Getting to know our patients and understanding their concerns is at the heart of the services that we offer to ensure our treatments are effective and world-class. Our clinic, located at the Toowoomba CBD, is open during standard business hours, Monday to Friday.

• General medical reception and administration duties including answering phone calls, emails and management of electronic patient files.
• Managing patient appointments.
• Greeting, checking-in patients and eftpos billing.
• Processing patient accounts including Medicare and DVA billing procedures.
• Liaising with other medical practices.
• Typing letters, scanning and filing.
• Maintaining general tidiness of the practice.
• Other administrative duties relevant to day-to-day medical practice operations.

• Previous customer service experience (experience as a receptionist in medical or health care desirable).
• Excellent skills using Microsoft Word and Excel.
• Experience using PracSoft, Medical Director or equivalent software is ideal.
• Demonstrated attention to detail, reliable and punctual.
• Demonstrated organisational skills, able to balance competing priorities and tasks.
• A passion for customer service.
• Demonstrated ability to work independently as well as part of a team.

Casual employee hours will be discussed on interview.

Remuneration will be dependent on experience and skills in line with The Health Professionals and Support Services Award.