Medical Receptionist

About Us

Emerald Clinics is a healthcare technology and services company.

We believe the only way to provide deeper, more effective care is by learning from every patient. By testing and validating novel treatments in the real world. In real time. By making patients part of the clinical research journey and clinical innovation part of every patient’s health journey

The Role

As a member of our Patient Services Team, you will be responsible for providing high quality patient experiences during all patient engagements with Emerald Clinics, ensuring patients are always provided with a professional and welcoming experience.

Duties will include:

• Liaising with patients in relation to booking of appointments and other general correspondence;
• Answering clinic phone calls and tending to patient enquiries;
• Updating patient information within patient database to ensure details are correct;
• Issuing patient invoices and receipts;
• Tending to incoming and outgoing mail and correspondence;
• Maintaining the presentation of the reception/waiting room areas; and
• Providing general assistance across the organisation, as required.

About You

To be successful in this role you will have worked in a customer facing role in a professional business environment.

Additionally, you will also have:

Completed your Year 12 Certificate, or equivalent;

Excellent written and verbal communication skills;

Minimum 2 years experience in Medical Administration

Excellent organisational, time management and prioritisation skills;

A proven ability to multi-task and meet competing deadlines;

Strong computer and administrative skills; and

Be self-motivated and have the ability to work autonomously.

To Apply

Your application will include a CV and covering letter outlining your motivation for applying.

Applications must be submitted via Seek and will be reviewed as received.

For more information about Emerald Clinics, please visit

https://www.emeraldclinics.com.au/