Job description
Our client is a team thats dedicated to making a difference in people's lives every day. They are dedicated professionals, committed to delivering the highest quality of care to our patients andd they are looking for individuals who share the same passion for helping others and who are ready to grow their careers.
About the role
They are looking for someone who's highly motivated , enthusiastic with a "can do" attitude towards all tasks, ability to work autonomously at a fast pace as well as in a team. They are a growing practice so a bubbly personality is a must as well as the ability to think on your feet who's able to do the following tasks
Open and Close clinic as per set procedure
Greet patients and other callers in a professional and courteous manner
Make appointments for patients
Ensure medical records are managed confidentially and efficiently
Accurately process patient payments via cash, Eftpos, and direct bill transaction.
Invoice Medicare, Private Health Funds, TAC, Workcover.
Knowledge of the MBS schedule and correct billing procedures
Deal with referring doctors, hospital staff, pharmacists etc courteously and helpfully
Attend to patient enquiries
Check and handle internal emails.
Fill in the roster when staff is away, on holidays and sick leave.
Maintain the reception waiting area and consulting rooms tidy including the clean up of spills if necessary.
Ensure the accurate storage and retrieval of patient and practice records with appropriate scanning, faxing and filing of all documents.
At all times maintain confidentiality of patient personal and financial information.
Complete recalls.
Support the day to day operations of the medical centre.
Exceptional customer service and teamwork skills.
High level of computer literacy and IT knowledge.
Minimum Qualifications
Current Police Check
Current Working with Children clearance
Current First Aid/CPR certificate
Immunisation Record
Driving Licence/ Photo ID
Demonstrated ability to work in a team Experience with Medical software (BEST PRACTICE/MEDICAL DIRECTOR)
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