AddressBelmore Medical is seeking two friendly, informed and compassionate Medical Receptionists to join our team on a full time basis. Evenings and weekend shifts (up to 9pm) are a requirement of the role. Experience in the medical industry would be highly regarded, and even more so in Urgent Care.
About us: Belmore Medical is a team of health and well-being professionals who provide a holistic, multi-disciplinary and patient-centred service that empowers the individual, inspires the community and is accessible to all who need support.
Our Values: Compassion, Excellence, Education, Innovation, Accessibility, Trust
The role:
- Promptly answering incoming phone calls and queries
- Scheduling appointments and procedures with consideration to appointment types
- Arriving patients
- Maintaining patient confidentiality
- Maintaining a clean waiting room, doctors consult rooms and bathroom amenities
- Completing daily checklists
- Checking voicemails and returning them
- Sending day sheets to Allied Health providers
- Billing patients, taking and receipting payments
- Chasing outstanding payments
- Responding to individual requirements of each provider
- Follow up action of emails from doctors, nurses, patients and management
- Photocopying, scanning and filing
- Mailing scripts
- Maintaining complete quality patient data
- Maintaining stock
Previous experience:
- Minimum 1-2 years in a similar role
- Friendly and empathetic
- Ability to work in a team
- Ability to multi-task and effectively prioritise
- Effective communication skills
To apply, please send your resume to ***************@belmoremedical.com.au.
We look forward to hearing from you!
