Company

Allan's Medical Discretionary TrustSee more

addressAddressCamden, NSW
CategoryAdministrative

Job description

Reception
 Open and close clinic.
 Greet patients and other callers at the practice in a courteous and efficient manner.
 Answer the telephone promptly and courteously.
 Schedule appointments for patients.
 Issue patient invoices/receipts and bulk bill as required.
 Enter and update patient registration details.
 Manage calls from patients wanting test results by referring them to the practice nurse on duty.
 To exercise confidentiality with regards to patient care and all aspects of the practice.
 Maintain reception area in a tidy and welcoming manner.
 Ensure registration forms, practice information sheets, and information displays are correct and
adequately stocked.
 Assist doctors and nurses by making telephone calls, photocopying, etc., as requested and required.
Administration
 Prepare and record outgoing mail and posting daily.
 Open and distribute incoming mail.
 Type medical reports as required.
 Scan and/or file patient correspondence, results daily, or as required.
 Ensure computer back-up hard drive is changed daily.
Other Duties
 To actively participate in general staff meetings.
 To attend training sessions in-house and external courses when required.
 General housekeeping such as tidying and cleaning of waiting room when necessary.
 Undertake other duties as required from time to time as directed by the practice manager, nurses
and doctors.
 Maintain knowledge of, and comply with, workplace health and safety principles including infection
control.
 Sterilisation of surgical instruments
 Stock ordering
 Monitoring supply and expiry dates of emergency drugs
 Maintaining Vaccination fridge and cold chain. Provide a monthly report of current and expired vaccines to Dr Allan. Provide a weekly print out on vaccine fridge data logger.

 Complete duties as indicated on MVMC google calander.
Expected behaviours and personal attributes
 Demonstrated patient-focused approach in service provision with genuine empathy and interest in
their needs.
 Excellent interpersonal and communication skills.
 Always be well-presented, friendly, courteous and obliging.
 Represent the practice in a confident and positive manner at all times.
 Undertake all duties in a diligent manner, with honesty and integrity.
 Maintain absolute confidentiality regarding patient and practice information.
 Have a vigilant attitude to accuracy, being prepared to double check as necessary.
 Work cooperatively and independently.
 Demonstrate ability to prioritise and organise.
 Demonstrate commitment to ongoing professional development.

Refer code: 2282071. Allan's Medical Discretionary Trust - The previous day - 2024-05-25 00:25

Allan's Medical Discretionary Trust

Camden, NSW
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