Medical Receptionist

Position Description

·         Open and Closing of the clinic

·         Answering phones, managing appointment bookings, greeting patients, billing, scanning incoming mail and general reception duties.

·         Managing of claims to Medicare and DVA, processing of workers compensation claims, and all private billings

·         Maintaining the practice’s social media profile and website

·         The practice online booking system, email campaigns and patient reminders

·         Assist  with chronic disease registers

·         Exporting and importing of patient records

·         Stock ordering

·         Involvement in quality improvement programs and patient feedback initiatives

·         House Keeping and other miscellaneous admin tasks

If you are a passionate person who realizes the tremendous opportunity that this role offers and want to utilize your skills and passion in a health and medical environment, we want to hear from you!

Essentials Description

• Strong IT skills including office programs / medical practice software
• answer telephone calls in a courteous and professional manner
• receive and convey messages verbally, electronically and written
• liaise with patient and their families in a compassionate manner
• liaise with GPs, other health professionals and their staff
• make general, nursing and allied health appointments
• Work both unsupervised and in a team environment
• Fluent in written and spoken English language
• Availability to cover sick leave for others
• Willingness to learn and work as a team
• Dependable and reliable in character and possess a strong work ethic

Desirable Description

Experience working as a Medical Receptionist is considered. The person for this role must have commitment, strong dedication, enthusiasm and great communication skills, ensuring customer service is to the highest standard. Medical reception experience is not essential. 

If you have no prior experience, you are required to undergo training.

Description of Facilities

We are a  General Practice, Skin and Family Practice, in Wallsend, close to Newcastle, NSW. 
 

Description of Benefits

This is a casual position that may lead to permanent, part time position for the right person. In return we offer further required training, education and a great practice culture.