AddressWe have an opportunity for an ExperiencedMedical Receptionist to join our team at Mulwaree Doctors
We require an individual who is highly motivated, enthusiastic with a "can do" attitude towards all tasks, ability to work autonomously at a fast pace as well as in a team. This will be a growing practice so a bubbly personality is a must as well as is the ability to think on your feet!
Your responsibilities will include:
- Open and Close clinic as per set procedure
- Greet patients and other callers in a professional and courteous manner
- Make appointments for patients
- Ensure medical records are managed confidentially and efficiently
- Accurately process patient payments via cash, Eftpos, and direct bill transaction.
- Invoice Medicare, Private Health Funds, TAC, Workcover.
- Knowledge of the MBS schedule and correct billing procedures
- Deal with referring doctors, hospital staff, pharmacists etc courteously and helpfully
- Attend to patient enquiries
- Check and handle internal emails.
- Fill in the roster when staff is away, on holidays and sick leave.
- Maintain the reception waiting area and consulting rooms tidy including the clean up of spills if necessary.
- Ensure the accurate storage and retrieval of patient and practice records with appropriate scanning, faxing and filing of all documents.
- At all times maintain confidentiality of patient personal and financial information.
- Complete recalls.
- Support the day to day operations of the medical centre.
- Exceptional customer service and teamwork skills.
- High level of computer literacy and IT knowledge.
- Experience using Best Practice is desirable.
In addition, the candidate must also provide the following;
- Current Police Check
- Current Working with Children clearance
- Current First Aid/CPR certificate
- Immunisation Record
- Driving Licence/ Photo ID
Selection Criteria:
- Demonstrated ability to work in a team
- Experience with Medical software (BEST PRACTICE/MEDICAL DIRECTOR)
- Demonstrated strong organisational and problem solving skills
- Demonstrated ability to work in a fast paced environment, including multitasking
- Demonstrated ability to communicate with internal and external stakeholders both verbally and in writing
- Demonstrated commitment to quality patient service
If you would like to become part of a team that cares for every individual staff member and their self development and meet the requirements and criteria above, please forward your resume, along with a cover letter addressing the selection criteria.
Only short-listed candidates will be contacted
Expected Start Date: as soon as possible.
Job Types: full time
Salary: Remuneration will be negotiable based on experience.
