AddressAn exciting opportunity exists for an enthusiastic and capable Medical Receptionist/Administrator to join our specialist Gastroenterology practice in Camperdown. Our practice delivers specialised medical services in the prevention and treatment of gastrointestinal cancers (oesophagus, stomach, biliary, pancreas, and colon) and strives to achieve the best possible health outcomes for our patients. Professional yet compassionate staff are essential to support our specialist and our patients throughout their journey.
As a small practice, this role will be exposed to a variety of areas from general medical administration in the office to receptionist duties in clinic and via telehealth.
The successful candidate will be an enthusiastic and compassionate individual with excellent organisational skills and initiative; able to work both independently and as part of a team; and possessing advanced computer skills and exceptional attention to detail. Previous experience in a medical practice using Genie software would be highly regarded but is not essential. The responsibilities of this role include, but are not limited to:
- Welcoming patients in person, via telehealth or on the telephone, and assisting with enquiries
- Booking and managing appointments and hospital procedures
- Managing emails and correspondence
- Maintaining patient accounts, payments and receipts
- Proactively maintaining positive relationships with key stakeholders, including referring doctors, clinics, hospitals and patients
- Providing general medical administrative assistance to support the specialist and admin team
