Member Support Officer - Deceased Estates

Work with a passionate, friendly and fun team
Make a difference in your Local Community
Ongoing training and professional development
About the Role
As a Member Support Officer - Deceased Estates, you will be assisting management and employees by providing the highest standard of administrative processing support and guidance of deceased Members and their estates to ensure effective and efficient finalisations. This position supports the broader Member Support team and has specialist knowledge in a range of areas.
This position is a full-time position based on a minimum 38 hour working week. The successful applicant will be able to work from the Cairns, Townsville or Brisbane administration office.
About You
Good knowledge in Microsoft Office Suite
Excellent written and oral communication skills
Strong attention to detail
Ability to work well in a team environment
Ability to adapt positively to change
Relevant certificate, diploma or degree (desired)
Experience dealing with Deceased Estates and banking systems (desired)
About Us
Put simply, we are a bank that has a distinct purpose of helping Queenslanders live better lives through better finances.
Queensland Country are now certified as a Great Place to Work and with over 50 years in business, we continue to shape a phenomenal culture through having our values at the core of what we do. You instantly feel the passion, comradery, and optimism from everyone and can see just how much fun we have as we work together to grow a stronger business and deliver for our Members.
Our Benefits
Work life balance and flexible working options
Birthday Leave
Community Volunteer Leave
Access to an Employee Assistance Program (EAP)
Access to our Wellness Program
Discounts on your Banking and Health Insurance products
Cultural lunches and social clubs
Excellent training and development opportunities
How to Apply
To apply for this role please follow the links or apply via our Careers Page. Applications close Tuesday 23 January 2024 at 5pm.
To be eligible to apply, you must have Australian or New Zealand citizenship or permanent residency status. If you do have any questions or require other information please contact Hayley Campbell on 07 4412 3730.
If you are successful for a role with Queensland Country Bank, you will be required to undergo a pre-employment criminal history check and pre-employment credit history check.
*Queensland Country Bank limited ABN 77 087 651 027 AFSL/Australian Credit Licence 244 533.*