Meter Operations Works Manager

• Permanent role at an organisation with an award-winning culture that values diversity and inclusion
• Deliver our meter replacement programs and contribute to our exciting Digital Metering rollout
• Join an enthusiastic and supportive team where your ideas will be welcomed
• Hybrid working environment with flexibility options

About Us
We're a community focused, purpose driven water organisation full of passionate, dedicated and imaginative people. Victorian Government owned and committed to improving our state through essential water and sanitation services, whilst protecting and sustaining the environment. We're proud of our heritage and excited about the future. The world is changing so we are changing too. Our people and their jobs are as diverse as the communities we serve. We work in a unique way to deliver affordable, high quality service whist driving water conservation to accommodate for our growing population.

If you're passionate about joining an impactful and community driven organisation that's dedicated to creating an ambitious and inclusive workplace, join Yarra Valley Water - a company you'll be proud to be a part of.

The role
The purpose of the Meter Operations Works Manager role is to manage the smooth delivery of our customer metering maintenance programs, which includes meter replacements and meter testing. You will manage the Meter Replacement contract, ensuring that works are completed on time and on budget, to high standards of quality. This includes providing support to the relevant contract partners to facilitate timely and effective resolution of issues.

This role plays a key part in supporting Yarra Valley Water's transition to digital metering. There is also the opportunity to lead improvement initiatives and build collaborative partnerships with internal and external stakeholders. In addition, the role provides support to other business areas in relation to customer metering-related issues.

What will I be doing?

• Manage the Meter Replacement Contract, and work with our contract partner to transition through any contract changes.
• Ensure successful delivery of customer metering planned maintenance programs, overseeing all aspects from works issuance and field safety, to budget management and timely completion of projects.
• Investigate metering issues and work with contract partners to resolve these
• Manage contractor workloads efficiently, collaborating with relevant parties to develop high-quality works programs within specified timeframes
• Monitor and manage contractor performance in accordance with their contractual requirements
• Cultivate strong collaborative relationships with contract partners and stakeholders, conducting regular site visits and participating in meetings/events.
• Proactively identify risks, communicate them to key stakeholders, and ensure compliance with relevant regulatory requirements.

About You

• Excellent communication and stakeholder management skills, with a proven ability to engage and influence both internal and external stakeholders effectively.
• Demonstrated problem-solving abilities and attention to detail, ensuring successful project management and compliance.
• Contract management experience, with a focus on maintenance contracts, including contractor onboarding and negotiation.

Why Yarra Valley Water?

• Play a key role in providing essential services to the community
• Join an organisation with an award-winning culture that values diversity and inclusion.
• This role is classified as an Officer Level 4 $105,564- $111,629 per annum dependent on experience, plus 11.5% superannuation)
• Home office set up allowance of $650
• Laptop and headset provided
• 14 weeks paid parental leave for both primary and secondary carers
• Flexibility to achieve WLB, click HERE to learn more about our hybrid working principles.
• Training and development opportunities
• Onsite parking, canteen and fitness group
• Social events, skill-sharing and networking opportunities

Click Here to review the position description. If you don't meet all the criteria listed but still feel you would be the right fit for this role, please consider applying.

If you have further questions, please contact Amal De Silva, Manager Meter Operations.

How to apply

Applications should include a supporting Cover Letter and Resume.

Closing date: Monday, 26 February 2024

Yarra Valley Water is committed to creating a diverse and inclusive workplace, and strongly encourages applications from all types of people, from all walks of life. We believe diversity of thinking fosters innovation and delivers better outcomes for our customers, and we value a workforce that's a match for our diverse community.

This position is available for Yarra Valley Water employees and external applicants.

Successful applicants must be eligible to work in Australia and agree to provide information for pre-employment checks, if required for the position (which may include police records checks).