Microsoft Specialist

Exciting role within our Microsoft Success team to support our ANZ Sales team in selling Microsoft Solutions
-Global Fortune 500 IT company
-Microsoft Partner
-#15 Best Place to work in Australia
 
About us...
Insight is a publicly listed Global Fortune 500 IT company and end-to-end solutions provider. We've been in business since 1988 and have 14,500 staff across the globe. We have recently been awarded #11 in Australia's Best Workplaces in Technology 2023, #15 Best Place to Work in Australia and Microsoft Partner of the Year 2023. We live and breathe our values of “hunger”, “heart”, and “harmony” every day.
At Insight, our mission is that every employee is recognised and valued as their whole self and that our globally diverse and multicultural clients, partners and communities are reflected within Insight. As an equal opportunity employer, diversity, inclusion, and belonging will continue to be a particular focus in 2024.
 
About the role...
Great opportunity to join our Microsoft Success team as a Microsoft Solutions Specialist. This role is a key support function within the sales organisation, working across the ANZ sales teams. You will be responsible for managing the end-to-end process for Insight’s key customer renewals and enquiries regarding Microsoft Solutions. We are happy to have this role located in Sydney, Melbourne or Brisbane. Duties will include:
-Promote aligned Microsoft / Insight initiatives across sales teams and customers
-Build working relationship with top key Microsoft customers and build customer redundancy across sales teams
-Build working relationship with local Microsoft Teams
-Execute on win-back strategy
-Promote CSP strategy with both internal and external customers
-Involvement in customer bid opportunities where required
-Land and grow all Incentives opportunities
-Work with sales teams on larger Microsoft Agreement negotiations
-Work with Microsoft to drive customer funding activities
-Promote unified tools and proposals across sales teams to ensure consistent messaging to Insight customers.
 
To be suitable for this role you require…
-Extensive Microsoft Licensing and Microsoft Licensing programs knowledge, as well as core knowledge across Non-Microsoft vendors programs.
-Strong Customer Service Skills
-Ability to develop strong relationships with internal and external customers
-The ability to proactively identify opportunities for improvement, make decisions and resolve customer issues with minimum supervision
-Strong verbal, written and interpersonal communication skills
-Ability to work well under pressure with minimum supervision
-Ability to organize, prioritise, and multitask while coordinating customer requirements
-Ability to demonstrate initiative
-Strong attention to detail
-High level of follow up and organisation skills
-The ability to proactively identify opportunities for improvement, make decisions and resolve issues with minimum supervision
 
We enjoy...
-Flexible work arrangements
-Regular company sponsored social events
-Paid training
-A culture of innovation
-Awards and incentives
-Supportive and approachable management
-Competitive salaries and benefits
-Option to purchase annual leave
-Fun, friendship, and family
 
What now...
If you want to be part of a growing company where you can continue learning, add value and be appreciated for what you do then please apply to our Talent Acquisition Specialist - Lisa Armitage
Check out our website for more info and case studies - au.insight