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SalaryAt Accor, we believe that there is a place for everyone in the same way that our brands cater to all of our guests. That’s why we offer the greatest career opportunities, customer service skill training and the chance to work in the most diverse locations in the hotel, resort and hospitality industry.
We are currently looking for a part-time Multi-Hotel Reservations Sales Executive who wants more than just a job. Come, share your passion and start your journey with us!
Based at the Mövenpick Hotel Hobart, this Multi-hotel Executive role forms part of our Reservations team which supports several hotels across Tasmania and Victoria. With more hotels opening in the near future, it is a great opportunity for someone looking to progress their career and develop their skills and knowledge of reservations in a multi-hotel environment.
Job Description
What you'll be doing:
- Use the hotel systems to process and input all reservations types in an accurate and efficient manner.
- Maintain a positive selling approach to maximise yield in both occupancy and rates.
- Possess strong organisational skills and ability to prioritise workflow and workload individually and across the team.
- Respond to guest calls according to hotel policy and ensuring an outstanding guest experience.
- Co-ordinate group reservations.
- Ensure arrivals list is checked on a daily basis to displaying correct rate and market codes.
- Ensure accurate data is recorded for all reservations.
What we are looking for:
- Previous experience in a similar role preferred.
- An energetic, team-focused and can-do attitude.
- Exceptional communication skills both written and verbal.
- The ability to manage time and multi-task.
- Excellent attention to detail.
- An outcome driven approach to performance and results.
- A natural ability to build and maintain internal and external client relationships.
- Knowledge and experience using Opera advantageous.
What is in it for you?
- Be part of a dynamic hotel environment with a supportive and fun team
- Endless career opportunities with Australia's largest hotel group - Accor
- Worldwide accommodation discounts and benefits from day one!
