National Account Manager – Private Label

Baxters Foods Australia is a UK-owned Australian Manufacturer. For over 150 years the Baxters family has been producing a wide range of products enjoyed around the world with major operations in UK, Europe and North America. Here in Australia, we are proud manufacturers of our premium range of chutneys, relishes & mustards as well as other Australian branded favourites like Aunty Kath’s, Yackandandah and Jensens Organic.

We’re proud of our history and our products, we’re ambitious, driven and committed to achieve future growth and success. 

We are currently seeking an experienced National Account Manager – Private Label to join our Commercial Team in a full-time permanent role. This position will be based at our Baxters headquarters and production site in Campbellfield, reporting to the GM - Commercial.

The role is responsible for the management of all aspects of the relationship between Baxters and customers within Private Label channel.

Accountabilities:

• Achievement of annual retail budget through: New Private Label business in line with strategic plans, Growth (volume or margin) within existing accounts, Retention of existing accounts.
• Maintain relationships via quarterly business reviews.
• Manage end to end new projects ensuring they are delivered on time and within profitability framework.
• Proactively work with customers on PL and retailer exclusive offers that line up with BFA manufacturing footprint.
• Work with GM Commercial to develop business plans for all major accounts.
• Plan and execute factory tours with major accounts as required.
• Prepare and deliver sales reports as required.
• Respond immediately to any customer concerns or complaints and work with the relevant internal resources to resolve their issues as required.
• Networking within the industry in order to maintain an awareness of trends, innovations and competitor movements.

Experience:

• Retail FMCG account management experience 
• Private Label experience
• Account management experience
• Experience meeting sales targets and budgets
• Experience winning new business

Education:

• Business or other related degree
• Formal sales training

Skills:

• Sales and account management skills; track record of meeting and exceeding set sales targets within established customer bases
• Ability to analyse data in order to measure and manage performance to budget, including pro-actively identifying potential problems/issues before they arise and problem solving to a solution
• Uses data to develop and present clear, to the point presentation and business plans in line with budget and strategic plans
• Strong relationship building skills
• Demonstrates accountability; delivers on commitments, self-motivated, learns from mistakes, set and works within deadlines.
• Customer focused – listens to and identifies current and future needs in order to deliver a range of products to meet those needs
• Commercial awareness
• Fosters positive working relations both personally and cross functionally with the broader business.
• Must be able to plan and manage own time to ensure set targets and budgets are met
• Displays a sense of urgency despite a calm demeanor
• “Can do” attitude 
• Negotiation Skills 
• Demonstrates awareness of competitors’ actions and their impact on the company

We are a caring family business, driven by a passion for great quality food and a desire to nurture our people. At Baxters you can Be different. Be Better.

Join our team and embark on a rewarding career with endless opportunities for growth and success!