National Training Suites Coordinator

Shaping the future of real estate for a better world.

At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.

We bring to life see a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way

JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat.

What this job involves:

We are seeking a dedicated and personable individual to join our team as a National Training Suites Coordinator, focusing on concierge and reception duties. In this role, you will be responsible for providing an exemplary front of house experience for our esteemed client Home Affairs. This is a fantastic opportunity to contribute to a prestigious organization and showcase your exceptional customer service skills.

A snapshot of the role:

• Undertake concierge and receptionist duties, ensuring a welcoming and professional environment.
• Coordinate activities with various JLL organizational units to ensure seamless operations.
• Maintain attendance records and rosters in compliance with organizational policies.
• Adhere to and promote the organization's health and safety policies and procedures.
• Oversee the delivery of client service standards, adhering to policy and industry benchmarks.
• Develop and nurture networks and collaborative partnerships with clients, staff, and management.
• Attend meetings as a representative of the organization, maintaining confidentiality as required.
• Assist the manager with additional tasks and participate in quality reviews and training sessions as needed.
• Familiarize yourself with relevant building-specific Standard Operating Procedures
• Stay up to date with Home Affairs and JLL history and business objectives.

Sound like you? This is what we’re looking for:

• Preferred experience in a hospitality/hotel environment or office reception/concierge role
• Excellent phone skills, including experience with multiple-line phone systems
• Proficiency in Microsoft Suite of Applications

This role is subject to Commonwealth Government Security vetting processes where you must be an Australian Citizen in order to conduct this check.

What you can expect from us:

As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity and building an inclusive workplace.  This is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies. We support applications from all underrepresented groups, including Aboriginal and Torres Strait Islanders, LGBT+, people with disability and people of all age, religions and race. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.

We value your health and wellbeing which is why we are excited to announce a whole raft of new benefits through our WHEREFIT partnership! WHEREFIT provides you with access to exclusive corporate discounts of up to 40% off at leading fitness and wellbeing brands across Australia. With over 2,000 unique offers across gyms, activewear, studios, healthy meals, supplements, accessories, self-care and more, there is something for everyone so you can perform at your best!

Apply today, quoting job reference number REQ354781.

Location:

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

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For additional details please see our career site pages for each country.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may