AddressPosition Available:NDIS Coordinator
Location: Cairns
Contract: Full-Time
About the Company:
Enabling Pathways Community is a non-profit division deeply rooted in the ethos of collective empowerment and social harmony. Our mission is to implement community intervention strategies and broad-spectrum initiatives that uplift and support diverse community members. With a focus on inclusivity, we dedicate ourselves to creating programs that address the pressing needs of the community, from health and wellbeing to education and employment. Our services are designed not only to assist but to inspire community members to engage actively in their own growth and the betterment of society.
About the Role:
As an integral part of our commitment to excellence in support services within Enabling Pathways, your role as an NDIS Coordinator will revolve around upholding the highest standards for our NDIS Programs in the Community, Supported Independent Living (SIL), and Specialist Disability Accommodation (SDA). Your responsibilities include the cultivation and maintenance of relationships, coupled with the facilitation of comprehensive training programs for support workers. By actively contributing to these initiatives, you play a crucial role in ensuring that our participants receive tailored support that precisely meets their individual needs and requirements.
As a NDIS Coordinator, your role will involve:
- Develop individualised care plans for CA/SIL/SDA participants.
- Oversee the practical application of care plans for specified support.
- Monitor and adjust care plans for optimal participant outcomes.
- Support planning and logistics for participant transitions.
- Liaise with participants, decision-makers, and support coordinators for service agreements.
- Guide participants through intake processes and assist with documentation.
- Maintain Medication Health Passports for participants, ensuring accurate records.
- Assess and update medication management protocols for participant safety.
- Act as a central point of contact for participants, support workers, and healthcare providers.
- Provide guidance on navigating the NDIS and accessing resources.
- Collaborate on financial management for participants.
- Advocate for participants' rights and address concerns.
- Conduct regular visits to residences and participants.
- Ensure continuity of support, being accessible for emergencies outside regular hours.
- Identify training needs for assigned programs.
- Complete Risk Assessments for each participant regularly and submit as required.
- Create and manage CA/SIL/SDA rosters and care schedules, adhering to award guidelines and NDIS pricing arrangements.
- Approve timesheets and implement strategies to minimise overtime.
Skills & experience:
- In-depth understanding of the NDIS framework, principles, and guidelines.
- Knowledge of disability rights, legislation, and best practices in disability support.
- Experience in care coordination or a related field, particularly in disability support or healthcare.
- Demonstrated experience in conducting assessments, creating care plans, and monitoring participant progress.
- Familiarity with person-centred approaches and individualised support planning.
- Proficiency in using relevant software and technology platforms for documentation and communication.
- Ability to work independently and as part of a team
- High level of PC literacy and Proficient with Microsoft suites
- Exceptional organisational skills and adept at prioritising your workload
- Highly developed interpersonal skills
- Excellent written and verbal communication skills
- Ability to build rapport and trust with others
- Ability to exercise initiative and professional judgment
- Core values must align with our company values
- Excellent problem-solving capability, remaining calm and being adaptable to achieve deadlines whilst maintaining quality, attention to detail and accuracy of information
- Positive can-do attitude
- Demonstrated ability to thrive in a dynamic and ever-evolving work environment.
- Possesses the flexibility to seamlessly navigate and contribute effectively amidst continuous changes, demonstrating resilience and a positive approach to evolving circumstances.
- Demonstrates a proactive approach to identifying and addressing challenges, actively seeks out solutions, and takes initiative to resolve issues efficiently.
Mandatory Requirements
- Diploma in Individual Support or equivalent.
- Proof of citizenship (passport, birth certificate or citizenship certificate) or VISA if applicable.
- Current QLD Open Driver's License.
- Must hold a Qld Blue Card
- NDIS Workers Screening Yellow Card.
- Hold a current First Aid (HLTAID011) and CPR (HLTAID009) Certificate.
- A clean National Police check less than 6 months old.
- Completed NDIS Orientation Module.
- Willing to undergo training in specific courses to support the participant’s individual needs
- Ability to communicate effectively Excellent communication (written and verbal) and interpersonal skills, including working and communicating effectively with clients, their families, community agencies and other professionals.
- Ability to work in a busy environment, both independently and as a part of a team.
- Comply with & understand all privacy and confidentiality policies.
- Cultural awareness of all backgrounds.
Why Us?
Essence of Care:
Immerse yourself in the heart of care at Enabling Pathways, where compassion extends beyond the workplace to directly impact the lives of our clients. Just as our team passionately fosters meaningful connections, we reciprocate that care for our employees and their families. Join us, where the impact you create daily is celebrated, and your well-being is at the core of our shared journey.
Competitive Salaries & Financial Flexibility:
Elevate your career with us and enjoy competitive salaries that reflect your dedication and expertise. Additionally, take advantage of our Salary Sacrifice option, empowering you to optimise your financial benefits.
Employee Well-being:
As part of our commitment, we've partnered with Employment Hero to provide exclusive benefits, including a Discount Store for reduced-price products, Hero Points for recognition and rewards, and access to wellness content covering financial, physical, and mental education. Elevate your career with perks that make your employment truly rewarding.
Employee Assistance Program (EAP):
Uplift your well-being with our robust Employee Assistance Program (EAP). Access resources that empower you to conquer challenges, ensuring you're not just surviving but thriving in both your personal and professional life.
Cross-Functional Learning:
Dive into a dynamic, collaborative space that thrives on cross-functional learning. Unleash your potential by exploring diverse roles, working hand-in-hand with colleagues to expand your skill set and knowledge.
Colleague Collaboration:
Join a team where learning is an adventure! Our culture not only encourages but celebrates collaboration with colleagues. Get ready to be inspired by shared experiences and continuous learning.
If you are passionate about navigating personalised pathways for individuals, fostering empowerment and community inclusion, send us a cover letter outlining why you are the perfect fit for this role!
If you would like further information on this role please email **@enablingpathways.org.au
