Nsw | Service Coordinator

Modus Projects is renown as a leader in the FM space. Servicing ASX100 clients nationally, we are the company to work for in 2024. Be rewarded.

ABOUT US

Modus offers a rewarding place to develop your career, whether you are starting out or an experienced professional. We provide a diverse workplace, with the chance to gain invaluable experience over a wide range of exciting construction, fitout, refurbishment, reactive and planned maintenance services
THE OPPORTUNITY

If you are looking for a career where no two days are the same and enjoy being part of a team with a focus on growth and opportunity, this role is for you! You will be part of a thriving and supportive culture where teams are encouraged to collaborate and share ideas in a supportive environment. We are a company that people feel inspired and empowered to work for, shown through our employees who exhibit the Modus values,Excellence, Accountability, Team, Passion & Respect.

We have an exciting opportunity for some highly motivated Service Coordinators to join our Operations team based in Cronulla. Possessing excellent attention to detail and the ability to adapt to our fast-paced environment, you will be responsible for the management, coordination and delivery of all preventative and reactive facilities maintenance works to our range of clients nation-wide. This opportunity will suit someone who is looking to be part of a fast-growing company and develop into an integral person within Modus.
RESPONSIBILITIES

• Coordinate and manage the delivery of facilities maintenance services for our retail banking and petroleum clients
• Manage facilities maintenance services, which encompasses HVAC, electrical, plumbing, carpentry, ad hoc support and all related admin services
• Monitor, control and manage work orders and job requests to meet customer expectations and internal KPI’s
• Respond to reported maintenance issues and coordinate efficient and effective responses
• Build effective working relationships with our regular contractors and Modus technicians
• Maintain strong customer relationships through regular meetings and communications
• Receive and manage incoming calls accordingly
• Assist with processing of quotations
• Maintain and manage accurate data in the Modus database; TSM
• Compile client reports and distribute to key stakeholders

SKILLS & EXPERIENCE

• Proven experience in a similar role within facilities maintenance, property, real estate, logistics or similar
• Exceptional communication and multitasking skills
• Exceptional organisation and time management skills
• Friendly and sociable personality
• Quick learner
• High level of attention to detail
• Intermediate computer skills (MS Word, MS Excel)
• Proven experience meeting & exceeding KPIs

REMUNERATION & BENEFITS
WHAT'S IN IT FOR YOU?
Hours
None of those crazy expectations on hours. We believe in work-life balance and ensure all our teams are well looked after.
Remuneration
Competitive market salary, annual reviews, STI bonus, extensive referral bonus scheme, overseas holidays and flight centre vouchers.
Wellbeing
Welcome kits, well-being days, community days, EAP programs, Diversity and Inclusion training, group company discounts, community give back and participation, team newsletters, and corporate offices.
Family
Paid parental leave , Baby bucks, kids sports vouchers, family fun picnic days, flexible working hours, kids competitions.
Rejuvenate
Birthday leave, loyalty leave, purchased leave, rewards platform.
Elevate (Education)
Structured inductions, individual and team L&D programs, study leave, mentor programs and 24/7 online learning platforms.
Recognition
Anniversary and birthday celebrations and gifts, employee monthly rewards and team wins recognised.
Connect
Fun Fridays, trade days, social events, run club, morning teas, lunches, team dinners
HOW TO APPLY
Please apply with your cover letter and resume attached and click on the below link.
https://modusprojects.bamboohr.com/careers/47?source=aWQ9MTg%3D
At Modus Projects, we are advocates for diversity & inclusion.
We are committed to being an equal-opportunity employer, and we celebrate diversity in our team, where everyone feels valued. We make sure that our culture and services continue to incorporate everyone's perspectives and experiences. We never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, marital, or disability status. All your information will be kept confidential according to EEO guidelines. We encourage applications from Aboriginal and Torres Strait Islander peoples.