AddressOffice Admin All-Rounder
About Hybrid Rentals
Based in Riverwood, Hybrid Rentals mainly rents cars for Uber and Rideshare drivers and while we do from time to time consider private and other customers our core business is Rideshare. We pride ourselves on customer service, our can-do and problem solving attitude combined with our leading industry experience is why we are one the top rated rental car companies for Uber drivers in Sydney.
About the role:
The role of Office Admin All-Rounder is both dynamic and challenging, working across all parts of the business from dealing with customers, processing various transactions, following up on payments and managing the customer service experience form start to finish. This role is a great opportunity for someone with existing skills and experience in customer service to broaden their horizon and work for a smaller business where your abilities are nurtured and grown to the next level.
Job descriptions / requirements:
- General day to day administration, data entry, filing documents, compliance, responding to emails and or phone enquiries.
- Dealing directly with customers. Finding best solution to complaints and providing excellent customer service.
- Preparing cars for rental: which may include generating new rental agreements, taking payments either EFT or cash, performing a condition report for each vehicle, following the company admin system
- Managing the vehicle administration cycle: organising insurance documents, annual registration, inspection reports and the service internals
- Following up on late payments and rental arrears
MUST HAVES:
- At least 2 years experience in a administration or customer service role
- Australian Drivers Licence
- Over the age of 18
- Hard working, reliable and must be flexible with work demands and business needs
- Not afraid of learning new skills. Must be willing to learn and follow instructions / company system
- Excellent communication and interpersonal skills with good knowledge of Microsoft Office products i.e. Word / Excel
Hours of work:
- The role is permanent full-time with a 6-month probation period, Monday – Friday 9am – 5pm. No overtime – we believe in work life balance.
This is a unique opportunity and rare opportunity for the right candidate to fast track and build their skills being mentored and coached and while learning and developing professionally.
Only successful candidates will be called for interview.
