AddressChrome Plumbing and Gasfitting Pty Ltd
Location: Kirrawee, Sutherland Shire
About Us:
Chrome Plumbing and Gasfitting Pty Ltd is a leading plumbing services provider dedicated to delivering exceptional service and reliability to our Strata Schemes. With a strong commitment to quality and professionalism, we strive to exceed expectations in every aspect of our work.
Job Description: We are currently seeking a highly organised and detail-oriented Administrative Assistant to join our team based in Kirrawee. The primary responsibility of this role will be to manage and coordinate plumbing job scheduling efficiently and effectively. The successful candidate will play a crucial role in ensuring that all plumbing jobs are scheduled promptly, resources are allocated efficiently, and customer satisfaction is maintained at the highest level.
Responsibilities:
- Coordinate and schedule plumbing jobs based on customer requests, technician availability, and job requirements.
- Communicate with customers to confirm appointments, gather necessary information, and address any inquiries or concerns.
- Liaise with plumbing technicians to assign jobs, provide necessary instructions, and ensure timely completion of work.
- Maintain accurate records of job schedules, appointments, and customer interactions using our scheduling software and database.
- Monitor job progress and proactively address any scheduling conflicts or delays to minimize disruptions and ensure customer satisfaction.
- Assist with administrative tasks such as answering phone calls, responding to emails.
Requirements:
- Proven experience in an administrative role, preferably in a scheduling or coordination capacity but not required.
- Strong organizational and time management skills with the ability to prioritize tasks effectively.
- Excellent communication and interpersonal skills, both written and verbal.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Ability to work independently with minimal supervision and collaborate effectively in a team environment.
- Knowledge of plumbing terminology is an asset but not required.
Benefits:
- Competitive wages based on experience and qualifications.
- Attractive business hours between 7am to 3pm Monday to Friday with opportunity for overtime.
- Superannuation
- Opportunities for career growth and advancement within the company.
- Positive and supportive work environment.
- Training and development opportunities to enhance skills and knowledge.
- Convenient location in Sutherland Shire with easy access to public transportation.
If you are a proactive and detail-oriented individual with a passion for organisation and customer service, we encourage you to apply for this exciting opportunity to join our team. Please submit your resume and cover letter outlining your qualifications and relevant experience. We look forward to hearing from you
