Office Administrator & Service Coordinator

Unified Electronic Solutions, the leading electronic security systems integrator in Victoria is seeking an exceptional Office Administrator & Service Coordinator to handle administration tasks as well as assist with service/maintenance coordination for our on site team. 

About Us:

At Unified Electronic Solutions, we are dedicated to providing top-notch electronic security solutions to our prestigious corporate clients across Victoria. With a strong focus on cutting-edge technology and customer satisfaction, we are at the forefront of the industry.

We are looking for candidates with:

• Excellent written and verbal communication skills for staff, customer, contractor, and supplier interactions.
• Exceptional organizational and time management skills to manage multiple priorities effectively.
• Sound IT skills with knowledge of Microsoft packages and the ability to learn and operate job management and workflow systems.
• Familiarity with SimPRO would be highly advantageous.
• Ability to work autonomously without direct supervision.
• Previous administration experience, preferably in the security industry or a trade-based admin role.

As our Office Administrator & Service Coordinator, your responsibilities will include:

• General customer service
• Scheduling of service/maintenance jobs, involving liaising with customers and team members to ensure a smooth process from the initial request acknowledgment, to job completion and invoicing
• Liaising with bookkeepers to ensure all timesheets, PO's and invoices are up to date and can be reconciled
• Maintain our OH&S and compliance requirements, including staff licenses, site inductions etc 
• Handling of company vehicles maintenance, services etc
• Data entry and database management.
• Monitoring of stock and performing stock takes on factory inventory 
• Receipting goods, accepting deliveries and processing outbound deliveries
• Responding to emails and overseeing three mailboxes.
• Handling service/quote requests.
• Provide EA/PA support to the team as required
• General reception and administration duties.
• Assisting with staff/customer functions

We are looking for someone who is:

• Organized with excellent time management skills.
• A team player with excellent people skills.
• Quick-thinking and adept at problem-solving.
• Flexible, adaptable, and independent with a growth mindset. 
• Proactive in learning, taking initiative, and skilled in leading the back end of service departments.