Office And Service Administrator

About us:

Westcool (WA) Pty Ltd was formed in 2016 to provide HVAC & Refrigeration services. It has always been our aim to become an industry leader and offer a service to our customers like no other company out there. We pride ourselves on our achievements of outstanding customer satisfaction and our conscientious approach to work that has become synonymous with the Westcool name. We have grown over the years to more than 35 employees and now design, install, service and maintain a wide range of commercial HVAC+R equipment for a number of high-profile clients across the state of WA. 

Due to ongoing contracts and securing new work commencing with national brands, and high-profile property portfolios we are seeking the employment of an Office & Service Administrator

Key Responsibilities including but not limited to:

• Accurate data entry into various computer systems
• Assisting the service team with procurement, upkeep of databases and documentation
• Carry out inductions for new & existing staff.
• Answer phones and deal with any enquires.
• Perform adhoc duties as required.
• Ensure compliance with company policies and procedures.
• Manage & maintain office documentation, registers, and office procedures.

What we are looking for:

• Previous experience in accounts and administration roles
• Experience in Purchase Orders & Service Reporting
• Excellent organisational skills with a high attention to detail
• Supporting Service & Finance team
• Working knowledge of document control
• Highly developed inter-personal skills, being able to communicate with a variety of stakeholders.
• Experience in accounting software Xero or MYOB
• Ability to work independently and with a team in a fast-paced environment with emphasis on accuracy and timeliness.
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Our ideal person will need to possess the following qualities:

• Bright and friendly personality with good people skills
• The ability to take on various roles and tasks within the office. 
• A strong organiser who takes pride in what they do.
• Meticulous attention to detail to ensure accuracy in data entry and record keeping.
• Reliable and takes responsibility in all aspects of their work.

Excellent computer skills in MS Office - Word, Excel, Outlook and the ability to quickly adapt to new software.

Benefits

• An excellent remuneration package
• Opportunities for career advancements via training programs 
• Good work / life balance 
• The opportunity to be a part of a growing company, whose client base is growing month on month
• A social work environment with regular team events