Office Co-ordinator

Office Coordinator

Would you like to work with a progressive Building Products Firm helping building professionals and the broader community with products that deliver improved health, safety and sustainability to the places where people live, work and play?

• Modern Office Space - Caloundra, Sunshine Coast (QLD)
• Established, successful business with a presence throughout Australia and parts of the Pacific Rim.
• You will have the ability to make a real difference to people, their businesses and communities.
• Full-time on-site position with starting package $70K – $80K + super (commensurate with experience)

YOU:

If you enjoy wearing many hats, this is the role for you!

People will have described you as enthusiastic, proactive, and goal oriented. A team player who enjoys a fast-paced working environment and accomplishes tasks in a quick and efficient manner. With a high level of self-motivation and problem-solving skills, you confidently think independently and trouble-shoot when a challenge arises. With the ability to juggle multiple demands simultaneously, and your tech-savviness, you’re ready to take on responsibilities of different degrees. 

Being the first point of contact for our clients and guests, it’s important you take care of the front office, and ensure everyone feels welcome and part of our community. Understanding that no job is too big or too small, you take pride in your tasks, knowing your role is vital to our customers experience and the Team. Combining Executive support to the Managing Director, first class customer service, operational support to the Team, and office management and cleanliness; you will be the backbone of the business.

THE ROLE:

• Manage incoming communication including phone calls, messages, and emails 
• Provide 5-star customer service to our customers and a welcoming smile and hospitality to our visitors
• On the ground support to our Sales, Finance and Operations Team including data entry and use of our sales, purchasing, scheduling and administration software
• Confirmation of orders and bookings with customers by phone, email or SMS
• Work with the Team to co-ordinate inventory levels and stocktakes 
• Perform general office tasks to ensure smooth operation of the office including ordering office supplies and stationery
• Co-ordinate all office supplies and equipment to drive operational efficiency and reduce overall expenditure
• Sort, distribute, and process mail
• General Housekeeping ensuring all office areas are kept organised and tidy
• Provide technical support for visitors, clients and our team
• Coordinate dates, and meeting room bookings including scheduling meeting room maintenance, tech upgrades etc
• Facilities management: office keys, parking, IT, office equipment maintenance and repairs (printers, coffee machine, water filters, carpet cleaning, painting)
• Oversee and maintain office equipment for uninterrupted function, identify needs and acquire supplies, manage vendor relationships
• Manage or support all aspects of space/infrastructure planning (moves, additions, changes to workstations) and provide answers, resources, and solutions when requested
• Act as Fire Warden and liaise with Body Corporate on any building related matters
• Operational maintenance and project management of software / hardware 

Please note, whilst this role is based around regular working hours it's expected from time to time that the successful candidate will be available to start earlier or finish later.

HERE’S WHAT QUALITIES ARE REQUIRED …

• Organised, practical, efficient, proactive, diligent, conscientious
• The ability to make a new role your own and exceed expectations
• Willingness to go the extra mile to get the job done
• Professional and personable presentation skills
• Being comfortable with people and the ability to put them at ease
• Excellent communication skills
• Shows initiative and sees things to be done, with strong attention to detail
• A strong dislike for idleness – you’d prefer to be busy and achieving goals
• Ability to work on your own and as part of a diverse team
• You manage your time and workload effectively to meet required timeframes
• Articulate in order to be a champion of our brand and our business at a high level
• Flexibility and resilience
• Have a desire to succeed and be part of our successes
• Be energetic, enthusiastic, and have an ethical approach
• Have a current driver’s license and access to a reliable car
• Be fully computer literate - having a knowledge of Xero or similar will be an advantage but is not essential
• Passion about working in a place where we care about our customers and our team mates

WHY JOIN OUR TEAM?

Not only will you have the chance to grow and dramatically increase your skills and experience, but we also offer extensive personal development and goal setting programs. We also believe very strongly in general health and wellness and encourage this within the work place. The business is abundant and rewards performance, loyalty and going the extra mile.  So, given you step up, live the culture and become a better you whilst helping the team achieve our vision, you’ll be rewarded not only financially but personally.  

We are a company driven by innovation and 2024 beckons the arrival of a series of innovative products and opportunities.

THE BUSINESS: 

Neurock Pty Ltd -  www.neurock.com.au - was founded in 2018 by David Jordan, who has more than 25 years expertise in sustainable and fire safe building solutions.

“I founded Neurock because my values are that manufacturers and suppliers don’t just have an obligation to meet the Building Code, they have an obligation to educate end users and to innovate to protect people and property.” 

“We led the charge on this locally in 2018 and today some of our greatest supporters are household building brands that recognise that intent and innovation bring value and reputation to their clients.” 

At Neurock we think of ourselves as consulting experts and our client’s in-house trusted advisors focused on helping find smarter ways to meet Sustainable, Fire Safe and Healthy Habitat outcomes in commercial and residential building.

We believe in giving back to our community and supporting diversity and equality within it. Since 2019 we’ve been actively involved as an employer with EPIC Employment and are committed to providing employment opportunities for people with disability and a supportive and inclusive working environment for all.

In 2024 we’re participating as a supporter and sponsor in building of the new Wishlist Charity Home Gympie.

HOW TO APPLY:

Please include a Covering Letter & CV with your application.

Note:  Any applications without a Covering Letter will not be considered.

Applications close Thursday 7th March, 2024 with interviews being conducted from 12pm on Monday the 11th March, 2024.