Address Company Description
Odyssey Training which is part of SGS delivers short course for frontline staff and are dedicated to providing everyone with the skills needed to enhance competitiveness whether that be with Microsoft Office courses, Professional Development courses or Leadership courses. We run over 450 customised training courses and 700 scheduled training courses a year. As a major outsource partner for local and national projects across private and public sectors, we have developed and improved the lives of over 85,000 Australians.
We believe that training is an investment in the future and out goal is for our courses to result in increased output, improvement in quality of work and increased job satisfaction for our clients. We are currently seeking a Office Coordinator who has a strong customer focus and enjoys being part of a driven inclusive team.
Job Description
A Great opportunity exists for an Office Coordinator with Odyssey Training in the Brisbane CBD.
Your key responsibilities in this role will include but are not limited to:
Ensure office & training centre is well organised & runs smoothly.
Daily training room setup & breakout area amenities setup.
Ensure all training rooms are properly equipped & operational to conduct training courses. Allocate training rooms, arrange catering, ensure refreshments & amenities are stocked.
Morning meet & greet of training participants and contract facilitators
Personal Assistant duties – organise office functions/meetings, catering, venue setup, materials
Enrolments, Reschedules, Changes – Take & process enrolments, bookings, reschedules, confirmation requests. Invoices, adjustments/credits & payments processing
Pack & Ship Training Materials – weekly stocktake, order manuals, check, unpack & store, bind & print materials when required, add new materials as required, pack & ship to various locations
Set-up courses accurately in the FileMaker system including ensuring all costs are recorded prior to invoices being sent to accounts, as well as raising purchase orders as required.
Trainers - Provide any assistance as required for trainers to ensure their training day is successful including but not limited to – answer inquiries, provide advice, information, help with equipment or resolve any facilities issues
Importing sales orders, checking and ensuring accuracy of records
Qualifications
2+ years’ experience in an administration role
Experience processing orders and invoices using a finance or ERP system
Accounts payable and receivable experience
Experience interacting with fee-for-service customers via email, phone and in person
Superior customer service skills and manner.
Ability to manage small teams effectively, efficiently, and constructively.
Ability to communicate effectively, appropriately and professionally both written and orally.
Demonstrates optimal time management and prioritisation skills.
Additional Information
WHY WORK FOR SGS?
Working at SGS means joining an innovative, Global company. Here are some of the benefits to working for SGS.
As a company, we have embraced the shift to flexible work
Sustainability is embedded in our culture and the way we do business
Paid parental leave
Paid time for volunteering day and blood donations
Corporate health & wellbeing offers
Ongoing learning & development
Career development opportunities (Nationally and Globally)
SGS Rewards: Our employee benefits platform with access to retail and online discounts and cashback
COME TO WORK AND BE 100% YOU SGS Australia supports a diverse workforce, we encourage applications from people of all ages, nationalities, abilities, and cultures – including Aboriginal and Torres Strait Islander peoples, the LGBTQI+ community and people living with disability. Providing employment opportunities for Aboriginal and Torres Strait Islander people is an important part of our SGS Reconciliation Action Plan (RAP). We truly believe the diversity among us will continue to foster a strong, innovative, and forward-thinking workplace. SGS Australia acknowledges and pays respect to the past, present and future Traditional Custodians and Elders of this nation and the continuation of cultural, spiritual, and educational practices of Aboriginal and Torres Strait Islander peoples.
