Office Manager | Sales Consultant

Koala Living Office Manager| Sales Consultant

Koala Living is a leading furniture and home decor brand dedicated to providing stylish and high-quality products to our customers. With a commitment to innovation and exceptional customer service, we aim to transform living spaces into personalised havens of comfort and style. Our team is passionate about design excellence and creating memorable experiences for our customers.

Position Overview: We are currently seeking a dynamic and versatile Office Manager/Sales Consultant to join our team at the Koala Living Altona office in Melbourne. This role offers a unique opportunity to combine administrative responsibilities with sales duties, providing support to our office team while also engaging with customers to deliver exceptional service and drive sales. If you are a self-motivated individual with a passion for interior design and a talent for organisation, we want to hear from you!

Key Responsibilities:

• Manage day-to-day office operations, including administrative tasks such as answering phones, responding to emails, and maintaining office supplies.
• Greet and assist customers in the showroom, providing product information, answering questions, and guiding them through the sales process.
• Cultivate strong relationships with customers to understand their needs and preferences, and recommend products that meet their requirements.
  Process sales transactions accurately and efficiently, including handling payments and issuing receipts.
• Assist with inventory management, including receiving shipments, updating inventory records, and organising products in the showroom.
• Collaborate with the sales team to achieve sales targets and deliver an exceptional customer experience.
• Provide administrative support to the management team as needed, including scheduling appointments and travel, organising meetings, preparing documents and office kitchen supplies. 

Qualifications:

• Previous experience in a similar role, preferably in the retail or home decor industry.
• Strong organisational and multitasking skills, with the ability to prioritise tasks and meet deadlines in a fast-paced environment.
• Excellent communication and interpersonal skills, with a friendly and customer-focused attitude.
• Sales-oriented mindset with a passion for providing outstanding customer service and driving sales.
• Proficiency in Microsoft Office suite and experience with point-of-sale systems.
• Knowledge of interior design principles and trends is desirable but not required.
• Ability to work independently as well as part of a team, with a willingness to learn and adapt to new challenges.

Benefits:

• Competitive salary 
• Opportunities for professional development and advancement within a growing company.
• A supportive and collaborative work environment with a focus on teamwork and innovation.
• Employee discounts on Koala Living products.

If you are a motivated and bubbly individual with a talent for organisation and a passion for customer service, we invite you to join our team at Koala Living. Please submit your resume and cover letter outlining your relevant experience and why you're the perfect fit for the Office Manager/Sales Consultant role. We look forward to hearing from you!