The Office Support Team (AU OS) across Australia and New Zealand provides front-office, hospitality and administrative support services to our firm. The team is responsible for delivering Office Services such as reception and front-of-house, print production, event coordination and hospitality, mail and courier, purchasing and facilities maintenance services.
Working within the AU OS team, the Office Services Assistant (OSA) – Reception and Hospitality is an administrative ‘all-rounder,’ providing excellent customer support across the firm and hence, we are looking to hire Office Services Assistant in our offices in Melbourne and Sydney.
As the Office Services Assistant, you will work closely with other team members to deliver quality reception, hospitality and administrative support services.
You’ll have the opportunity to provide front-of-house and support services to various areas within our firm, including but not limited to handling incoming calls, inbox management, greeting guests, hospitality services and data entry.
You will work in a fast-paced, multi-faceted environment where no two days are the same. You will deal with multiple tasks while remaining focused on quality results and being responsive to stakeholder needs.
You will embrace the challenge of contributing to the firm’s and the team’s objectives, taking ownership of the role’s tasks and responsibilities as well as assisting others. You will enjoy helping colleagues by providing accurate advice and assistance on office systems to ensure proper and efficient office operations.
You will enjoy developing and maintaining collaborative networks and relationships with internal and external stakeholder groups. You will successfully coordinate events and meetings, handle catering and room bookings, and deal with other administrative arrangements.
You will accurately process invoices, ensuring proper and efficient operations of the team’s financial processes.
You’ll have the opportunity to gain new skills and build on the strengths you bring to our firm. You will receive exceptional training and frequent coaching and mentoring from colleagues and team leaders.
- Qualifications in a business or administrative discipline and/or experience within a shared/professional services environment preferred
- Intermediate proficiency in various software applications such as Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Visio); advanced skills in Word and Outlook will be highly regarded
- ‘Can do’ attitude and a willingness to learn
- Good organizational and time management skills with an ability to prioritize tasks to meet competing deadlines with high accuracy and attention to detail
- Ability to work collaboratively in a team environment
- Ability to communicate effectively; high level of oral and written communication skills