Job description
The role
Cockburn Cement?s Sales and Marketing team based at our Munster operation is responsible for providing supply chain services for the safe and sustainable distribution of our Lime & Cement products, predominantly to the mining and construction industries, throughout Western Australia. Key to our success is the provision of timely and responsive Customer Services for which a unique opportunity now exists to join our diverse team.
As Customer Service Officer, you will play a crucial role in ensuring our customers receive exceptional service and support. You will be responsible for fostering a customer-centric culture and implementing strategies to enhance customer satisfaction.
This is a permanent full time role based in Munster, WA
Responsibilities
Receiving and processing bulk and packaged product orders
Build and maintain relationships with key stakeholders
Proactive approach to CoR and ensure all parties in the supply
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