Address
Form of work
SalaryAbout Us
Little City Group specialises in Airbnb management, offering comprehensive services to property owners to maximise their returns, property condition and guest satisfaction. We pride ourselves on exceptional client relations, efficient operations and maintaining high standards in property maintenance and guest experiences.
Position Overview
We are seeking an exceptionally organised Operations Assistant to join our team in Hobart. The ideal candidate will be adept at multitasking, prioritising tasks and navigating through various responsibilities with ease. This role requires strong dispute resolution skills, as well as the ability to problem solve swiftly in a fast-paced environment.
As an Operations Assistant at Little City Group, you will work closely with our Operations Manager, gaining a comprehensive understanding of their responsibilities. This collaboration will ensure smooth operations and will equip you to step up when necessary to cover the position. You'll learn extensively from our seasoned team member, mastering the intricacies of the position to ensure operational continuity and efficiency.
Experience in using communication platforms such as Slack, property management system or similar applications is advantageous but not essential. Adaptability, organisation skills and a willingness to embrace new technology are qualities that will contribute to your success in this role.
Overview of responsibilities
- Maintenance and housekeeping management
- Guest communications and management
- Account management
- General administration
- Client relations
- A/H cover of the company phone as required
- Adhoc tasks as required
Requirements
- Exceptional organisational skills with the ability to prioritise tasks effectively.
- Strong communication and interpersonal abilities for effective client and team interaction.
- Proficient in problem-solving and dispute resolution.
- Previous experience in property management or hospitality may be advantageous but not essential.
- Proficiency in relevant software applications (e.g., Guesty, Airbnb).
- Flexible and adaptable to changing priorities and situations.
- Confidence to manage and resolve challenging situations
- Proficient with basic financial management
How to Apply
If you thrive in a dynamic environment and possess the necessary skills to excel in this role, please submit your resume and a cover letter detailing your relevant experience and why you would be a great fit for Little City Group's Operations Assistant position.
Little City Group is an equal opportunity employer committed to diversity and inclusion in the workplace. We encourage applicants from all backgrounds to apply.
Application Deadline COB 22nd April
Join our team and be part of a dynamic company dedicated to delivering exceptional Airbnb management services!
