Administration Support - Trainee

Triskele Labs are one of the leading providers of cybersecurity services in Australia. We assist clients to reduce their risk of a cyber compromise through the delivery of risk considered controls.  We are looking for a well presented, motivated and friendly person with a drive to learn to join our great team as an Administration Trainee.

This is an entry level/junior position ideal for a high school leaver, it is ideally suited to someone who is looking to start their career in administration with a professional, friendly and supportive organisation. 

The role will form part of an accredited 12-month traineeship, encompassing study and on the job learning, and will lead to a Certificate 3 qualification. This role is based in the Melbourne CBD, applicants must be located in Melbourne.

To be eligible to take part in the traineeship you must NOT hold a qualification higher than a Certificate 3. 

Position Overview:

The Administration Trainee will play a pivotal role in supporting our sales team, ensuring administrative tasks are efficiently handled, and contributing to the overall achievement of our sales targets. You will be responsible for managing sales-related documentation, assisting with the preparation of proposals and presentations, maintaining customer records, and providing exceptional customer service. 

This position requires a highly organised individual, with a can-do attitude.

If you are successful, you will learn the following:

• Sales Support: Assist the sales team by managing schedules, creating sales documents and proposals, and ensuring all sales-related records are current and accurate.
• Customer Service: Serve as a point of contact for customer inquiries, providing timely and accurate information to foster positive relationships.
• Data Management: Maintain comprehensive customer and sales records within the company’s CRM system, ensuring data integrity and availability for sales analysis.
• Reporting: Generate reports on sales metrics, including lead generation, conversion rates, and sales figures, to assist in strategic planning and performance evaluation.
• Collaboration: Work closely with the sales, marketing, and product teams to ensure cohesive operations and the alignment of sales strategies with company goals.
• Market Research: Assist in researching and identifying market trends and opportunities, contributing to the development of effective sales strategies and tactics.
• Administrative Tasks: Note taking during meetings and ensuring these are entered in a timely fashion into the CRM.

Qualifications:

This is a trainee role and we are looking to support a new comer to the workforce. To be considered you must not hold qualifications higher than a Certificate 3.

You will be able to demonstrate:

• Outstanding communication and interpersonal skills.
• Confidence and initiative
• Proficiency in MS Office
• Excellent organisational and multitasking abilities
• Ability to work in a fast-paced environment and adapt to changing priorities
• A willingness to learn

Skills:

• Detail-oriented 
• Strong problem-solving skills and the ability to think critically
• High level of professionalism and the ability to work independently
• Commitment to maintaining high-quality standards and customer satisfaction
• Knowledge of the cybersecurity industry and its products/services is highly advantageous

Benefits:

Receive on the job mentoring and complete a 12 month traineeship, you will graduate with a Nationally Recognized Certificate 3 qualification.

We offer all of our team additional days of leave each year; Birthday Leave and Doona Day Leave.

Applicants must be Australian Citizens and pass and maintain a National Police Check.

If this sounds like you, we look forward to receiving your application!

Interested candidates are invited to submit their resume along with a cover letter outlining their suitability for the role and any relevant experience.

Applications will be reviewed on a rolling basis until the position is filled.