Operations Manager

About us:

HBT GmbH, headquarters in Luenen, NRW, Germany, is a world-class machine manufacturer and fully integrated single solution provider - specialising in systems and equipment for underground coal mining. The company exports its high-performance longwall mining equipment to all major mining markets worldwide, strategically located in 15 countries including Australia. 

The core HBT facilities have the capability for research, development, design, manufacture and testing of longwall mining equipment in-house. All HBT products and systems are produced to the highest standards and compliant with international regulatory requirements. 

In addition to machine manufacturing, HBT also manufactures high-quality OE parts and provides world-class support services for their equipment to ensure their customers succeed. 

HBT Services QLD is responsible for the overhauls of longwall machinery across QLD and operates under two (2) plants, being Overhauls and Gearbox repairs.

About the role:

The Operations Manager will drive execution in the Specialty Equipment business, delivering within time, cost, documentation & quality parameters. This incorporates leading a management team, along with overall accountability for workshop and sales activities within Mackay.

The Operations Manager key responsibilities include:

• Leading a safety culture across the site, modelling safety behaviour, driving standards, and actively supporting key safety initiatives, effectively utilising (JSRA’s Take 5’s etc).
• Calculating total recordable injury frequency rates (TRIFR). 
• Site safety audits and working with results.
• Developing and implementing action plans for HBT Services QLD Operational Strategy as a new OEM to the QLD market.
• Ensuring sufficient skilled staff are trained, both from management, supervisory and trades perspectives.  
• Ensuring workforce plans are in place to deliver project work in accordance with agreed times and within budget.
• Ensuring business is not constrained with by lack of resources.
• Ensuring attraction and retention strategies are implemented with succession plans in place for key critical positions. 
• Leading the management team, driving project outcomes in line with agreed time & costs.
• Projecting Business EBITDA.
• Ensuring the Sales Pipeline is maintained.
• Overseeing key customer interactions during all phases from initial enquiries and contacts through to completion. 
• Workshop capacity planning.
• Ensuring KPI targets are met such as, labour utilisation >80%, Actual hours/planned hours -100%, no NCR’s , reworking less than 2% of overall project cost’s and average project cost and timings are no more than 110% of planned.
• Ensuring project business quality is at a suitably high standard, reinforcing HBT’s image as a quality provider of equipment in the market.
• Collaborating with finance to develop and manage budgets for operations, while identifying cost-saving measures without compromising safety or production targets.
• Ensuring compliance with environmental regulations and implementing practices to minimise the impact of mining operations on the environment.
• Maintaining effective communication channels with other departments, stakeholders including employees and contractors.

About you:

Desirable Criteria: 

• Strong influencing and communication skills, both verbal and written.
• Strong logical, analytical, and problem-solving abilities.
• Excellent leadership and interpersonal skills.
• Proficient in the use of software and tools.
• Ability to build strong professional relationships with multiple stakeholders including, customers, industry partners, unions, and employees. 

Qualifications / Experience

• Bachelor’s degree in engineering or a related field highly desired.
• Relevant heavy industry experience within a national or multi-site setting.

Why Join Us?

You will have the opportunity to be a part of a global organisation operating locally. If you are ready to make a meaningful impact and contribute to a positive work environment, we encourage you to apply for this role opportunity.

HBT Services QLD is an equal opportunity employer committed to diversity and inclusion within the workforce.